Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/17524080/

Досвід роботи

CEO

з 07.2024 по 12.2025 (1 рік 6 місяців)
Tadweel for Digital & Media Services, Дистанційно (Маркетинг, реклама, PR)

Led business operations, strategic planning, and executive administration.
Managed stakeholder communication, public relations, and team coordination.
Prepared executive reports, tracked KPIs, and supported decision-making.

Social media manager

з 01.2022 по 11.2024 (2 роки 11 місяців)
AL Rahila Oil Services, Дистанційно (Автобізнес та автосервіс)

Led the company’s digital media strategy and brand presence across social channels.
Owned content planning, creation, and publishing with a consistent editorial calendar.
Expanded audience from 55K to 190K through data-driven optimization and community management.
Monitored analytics, produced performance dashboards, and optimized campaigns to strengthen engagement and brand development

Customer service manager

з 04.2020 по 08.2023 (3 роки 5 місяців)
Christian Lay Spain, Дистанційно (Легка промисловість)

I worked at Cristian Lay as a Customer Service Representative, managing inquiries, processing orders, and ensuring a smooth customer journey. I was later promoted to Arabic Social Media Manager, where I handled content and direct communication with clients.

While maintaining the company’s core B2B model, I introduced an additional B2C approach to connect directly with customers and strengthen brand trust. I led this initiative independently, contributing to a sales increase of over 75% through improved customer engagement and loyalty.

Marketing manager

з 08.2017 по 02.2023 (5 років 7 місяців)
Azara Media, Дистанційно (Маркетинг, реклама, PR)

Developed campaign strategies to enhance brand image.
Built strong relationships with media to boost market presence.
Organized events and exhibitions to strengthen partnerships and increase brand awareness.
Analyzed campaign performance to ensure objectives were met.
Collaborated with teams to create effective content.

Освіта

Tripoli University

Business Administration, Київ
Вища, з 2017 по 2022 (5 років)

Додаткова освіта та сертифікати

Microsoft Office

2017

-Google Workspace

2018

Report Writing & Administrative Correspondence

2021

Professional Etiquette

2021

Teamwork Skills

2022

Meeting Management

2022

Project Management

2024

Secretarial & Office Management Skills

2023

Basic First Aid–

2024

ISO 9001-2015 Documentation

2024

Знання і навички

• Уміння працювати в режимі багатозадачності
• Доброзичливість
• Чесність
• Здатність до навчання
• Комунікабельність
• Прийом вхідних дзвінків
• Здійснення вихідних дзвінків
• Ведення CRM
• MS Excel
• Робота із запереченнями
• Обробка гарячих заявок
• Висока працездатність
• Microsoft 365
• PC User

Знання мов

• Англійська — вище середнього
• Арабська — вільно

Рекомендації

Akram aharef

Akram aharef

Product owner, Tadweel for Digital & Media Services

Додаткова інформація

Experienced in sales and marketing, passionate about communication and customer support. Organized, proactive, and committed to self-learning and continuous skill development. Looking to join teams where I can contribute my skills, fuel my passion, and expand my practical expertise.