Юлія

YULIIA ARTIUK
PRODUCT ANALYST

Communicative and responsible professional with experience in the banking
and financial sectors. Highly motivated, adaptable, and focused on continuous
professional development. Proficient in SQL, Python, Excel, Google Sheets,
A/B testing, Tableau, and Looker Studio. Seeking a Data Analyst position to
apply analytical skills and support data-driven decision-making.

PROJECT EXPERIENCE
CONTACTS

[відкрити контакти](див. вище в блоці «контактна інформація»)
Revenue & User Metrics
Tools: SQL, Tableau
[відкрити контакти](див. вище в блоці «контактна інформація») Task: Developed a revenue dashboard to analyze SaaS metrics and revenue
trends.
[відкрити контакти](див. вище в блоці «контактна інформація»)

Result: Prepared and aggregated data, calculated key SaaS metrics (MRR,
Warsaw, Poland
ARPPU, Paid Users, Expansion/Contraction, Back from Churn).
Built an interactive Tableau dashboard to analyze monthly revenue dynamics
and the structure of revenue changes.
HARD SKILLS
SQL Python
WORK EXPERIENCE
Statistic A/B Tests
Product Analysis Hagen Sp. z o.o.

Office assistant
TOOLS
January 2024 - April 2025

Excel Organized office work and document flow

Power BI Processed correspondence and internal requests

Google Supported the team in performing administrative tasks

Analytics
Tableau
BANK MILLENNIUM S.A.
Intern at the Direct Banking Department
July 2023 - October 2023
I worked for 3 months, from July 25 to October 25, 2023.

Provided telephone customer service, efficiently resolving inquiries and
contributing to a positive customer experience.
Actively promoted banking products and services to clients, contributing to

goal achievement and improving overall performance.
 UNIQA TU S.A oraz UNIQA TU na Życie S.A.
LANGUAGES
Junior Specialist in the Customer Service Department.
English - Pre-Intermediate
April 2022 -June 2022
Polish - Intermediate
Inbound and outbound telephone customer service
Ukrainian - Native
Registration of insurance documents

EDUCATION UNITED COLOURS OF BENETTON

2025-IT School "GoIT" Seller
Data Analysis October 2017 - March 2018
Customer service building and maintaining positive and lasting relationships
2022 -Cosinus Post-Secondary School
with customers
Specialization: Postal and Financial
Cashier operations
Services Technician
Receiving goods

2010 - Yuri Bugai International

Scientific and Technical University From 2004 to 2013, I worked in the banking sector in Ukraine in such positions:

(Zhytomyr, Ukraine) Leading economist in the personal services department
Specialization: Finance Chief economist in the retail customer services sector
Senior specialist in the operations department
2004 - Technical Vocational School
Senior economist in the operations department at a bank branch
(Zhytomyr, Ukraine)
Assistant manager in the small business services department
Specialization: Accountant,
Manager in the personal services department
Computer Operator
Central branch controller
Chief economist in the credit administration sub-unit.
Retail Sales Specialist
Leading specialist in the customer account management department of the
Retail Sales Department
Customer Service Economist
Cashier