Khrystyna

Khrystyna Burdzy

Date of birth: 31/05/1992 Nationality: Ukrainian Gender: Female Phone number: [відкрити контакти](див. вище в блоці «контактна інформація») (Mobile)

Email address: [відкрити контакти](див. вище в блоці «контактна інформація») Address: Rzeszow, Poland (Home)

WORK EXPERIENCE

CUSTOMER SERVICE SPECIALIST – EUROP BUS – 01/2016 – 08/2021 – RZESZOW, POLAND

• collaborating cross-functionally with internal departments such as sales, logistics, and technical teams to
escalate and resolve complex customer cases efficiently
• monitoring customer satisfaction metrics, gathering feedback, and providing actionable insights to drive
continuous improvement in service delivery
• ensuring compliance with data protection and confidentially regulations when handling sensitive customer
information
• managing end-to-end order processes, including troubleshooting discrepancies end ensuring data accuracy in
customer records and transactional systems

PERSONNEL LOGISTICS SPECIALIST – GC ENERGY - GRUPA590 – 07/2022 – 10/2022 – RZESZOW, POLAND

• coordinating all aspects of travel, accommodation, and transportation logistics for employees, ensuring
alignment with company policies and budgetary constraints
• maintaining accurate documentation of personnel movements, assignments, and ensuring compliance with
regulatory and legal standards
• coordinating the deployment, relocation, and scheduling of personnel to ensure efficient workforce allocation
• monitoring personnel availability, skillsets, and qualifications to optimize placement and resource allocation
across projects

MANAGER OF THE PERSONNEL LOGISTICS DEPARTMENT – GC ENERGY - GRUPA590 – 10/2022 – 12/2023 – RZESZOW,
POLAND

• analyzing key performance indicators (KPIs) to drive improvements in logistics operations and personnel
management
• collaborating with senior management and cross-functional teams to integrate logistics strategies with business
goals
• leading, mentoring and developing a high-performing team within the department to foster a culture of
excellence and accountability

SIMULTANEOUS INTERPRETER – TASK FORCE (PART-TIME) – 01/2023 – Current – RZESZÓW, POLAND
Website: https://taskforce.ua/en/

• provide simultaneous and consecutive interpreting services in the Polish-Ukrainian language pair, primarily on
weekends depending on availability
• facilitate accurate two-way communication during formal meetings, business discussions, and social events
• interpret across a broad range of subject areas, from social issues to official and organizational meetings
• ensure precision, fluency, and linguistic accuracy, maintaining appropriate style and register at all times
• prepare thoroughly for assignments through analysis of materials and contextual research to ensure subject-matter
readiness

MILITARY INTERPRETER – ATLAS ADVISORS LLC – 01/2024 – 09/2025 – RZESZOW, POLAND
 • translation of military documents, briefings, mission directives, operational ordera, official communications and
engagements between military personnel and foreign representatives, local communities, international
counterparts
• assisting in military training exercises by interpreting instructions, technical manuals and ensuring
communication between instructors and non-native speaker trainees
• maintaining strict adherence to security protocols, safeguarding the confidentiality of sensitive or classified
information during the translation process

MILITARY INTERPRETER – M&E GLOBAL / AMENTUM – 09/2025 – Current – RZESZÓW , POLAND

• translation of military chats, documents, briefings, mission directives, operational orders, official communications and
engagements between military personnel and foreign representatives, local communities, international counterparts
• assisting in military training exercises by interpreting instructions, technical manuals and ensuring communication
between
instructors and non-native speaker trainees
• maintaining strict adherence to security protocols, safeguarding the confidentiality of sensitive or classified
information during the translation process

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

POLISH C2 C2 C2 C2 C2

RUSSIAN C1 C1 C1 C1 C1

ENGLISH C1 C1 C1 C1 C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

Microsoft Office Social Media customer service data protection troubleshoot personnel management

DRIVING LICENCE

Driving Licence: AM
Driving Licence: B1
Driving Licence: B