Sofiia

SOFIIA BOROVYTSKA EDUCATION | 2015 - 2019
Bachelor’s degree in Event- management.
Kyiv National University of Culture and Arts, Ukraine
Member of student’s council.
Relevant courses: Event-management, Pr-management,
History of art and culture.

ACADEMIC EXPERIENCE
Volunteering at the international summit for
marketing & events "Burning brain" and “Video
Heat.
Engaging guided tours for students and visitors
- «Water Information Center», Kyiv, Ukraine.
CONTACT INFORMATION Exploration of organizational practices in the
Orléans, France International Cultural Sector - «Musée des
Beaux Arts», Orléans, France.
[відкрити контакти](див. вище в блоці «контактна інформація»)
Contribution to the production of interactive and
[відкрити контакти](див. вище в блоці «контактна інформація») educational programs - «Radio Campus
[відкрити контакти](див. вище в блоці «контактна інформація») France», Orléans, France.
sofia-borovytska-9573531b9/ PROFESSIONAL EXPERIENCE

SKILLS JustSchool
Quality assurance manager | Sep 2022 - Feb 2024
Negotiation & communication
Teamwork & collaboration - assessment of communication between sales managers
Сustomer relationship and clients;
management - detection of errors during a conversation;
Coordination skills - working with CRM-system;
Business correspondence - providing advices to improve calls performances.

LANGUAGES Teleperfomance
Ukrainian - Native Customer Travel Agent | Sep 2019 - Apr 2021
Russian - Fluent - providing assistance in the selection of routes;
English - B2 - preparing emails;
French - B2 - working with database;
Italian - A2
- cooperation and correspondence with partners.
COURSES
Eventeam
Successful Business Principles Event Coordinator | Dec 2018 - Apr 2019
Leadership lessons Seminar
- organizing events and business conferences;
- searching and collecting information about contractors;
- business correspondence with clients and event sponsors.