Віталій

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Curriculum Vitae​
Vitalii Maksymenko
System administrator
📍Ploieşti, Romania​
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[відкрити контакти](див. вище в блоці «контактна інформація»)​ Linkedin

Experience:
Helpdesk Lead & System Administrator at Jooble ​ 04/2023 - 05/2024
●​ Orchestrated migration from legacy systems (Zimbra/MS Office) to Google Workspace,
integrating SSO for the majority of internal services. Reduced subscription costs by
21%, cut password reset tickets by 34%, and boosted employee satisfaction score by
40%.
●​ Standardized the escalation workflow for L2 & L3 critical issues, creating detailed
runbooks that reduced Resolution time by 20% for complex infrastructure incidents.

Helpdesk engineer at Jooble ​ ​ ​ ​ 07/2021 - 03/2023
●​ Redesigned the onboarding/offboarding workflows in partnership with HR to adapt to
wartime conditions. Accelerated new hire setup time by 22% and established a global
logistics chain for equipment retrieval during relocation.
●​ Conducted a comprehensive audit of user access rights and groups within Azure AD,
ensuring 100% compliance with corporate security policies and revoking 50+ obsolete
accounts.
●​ Streamlined the decommissioning process for legacy hardware by partnering with
liquidation vendors, turning 50+ idle assets into $12000 of recovered capital.

Helpdesk engineer at Creatio ​ ​ ​ ​ 02/2020 - 07/2021
●​ Created a centralized bilingual (RU, EN) technical knowledge base, reducing L1 ticket
volume by 18% and decreasing average resolution time for standard incidents.

Education:
Bachelor's Degree in Translation, KNLU, Ukraine ​ ​ ​ ​ 2013 - 2018

IT Certifications: LPI Linux Fundamentals

Tech stack​
OS: Linux (Ubuntu/Alpine), Windows, Mac OS​
Virtualization: Docker, Hyper-V, VMware vSphere,​
Domain & Authentication: Active Directory, Azure AD​
Endpoint device management: Intune, Jamf​
Cloud: AWS, GCP​
Misc: 1C, BambooHR, Redmine, Jira, Confluence, Bash, Prometheus + Grafana, TCP/IP,
DNS, Tailscale, NetBird, Git, Gitlab, Ansible, Google Workspace, SSO/SAML​

Projects
Personal website & IaC showcase - maksymenko.cv
Stack: Hugo | Terraform | AWS (S3/CF) | GitHub Actions
Core: Automated CI/CD pipeline, IaC-managed infra, global CDN delivery
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ARM64 Linux Edge server (Adblocker, DNS resolver, VPN relay) - github.com
Stack: PostmarketOS | Docker | Pi-hole | Unbound | Tailscale
Core: Containerized DNS filtering, recursive resolution, and mesh VPN

Spoken Languages: ​
English - Advanced​ German - Conversational​ Ukrainian - Native​ Russian - Native