Rohach

Rohach Yuliia
• [відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація»)
•YOB: 07 apr 1995

E D UCATIO N

College: International Humanitarian University 2012
Degree: Junior Specialist Diploma – Law

University: International Humanitarian University
2014
Degree: Bachelor’s Diploma – Law
2017
Additional studying: Music school

PR OFE S S IONAL E X PE R IE NCE

Odesа Polytechnic National University - Scientific and Technical Library 2014

Role: Librarian
Role: Librarian 2nd category 2015
Role: Librarian 1st category 2018
Role: Librarian – Head of the sector 2019

Odesа Polytechnic National University – Historical department 2018 - 2019

Role: Assistant

Insider Crew Management 2019 - 2020
Role: Manager
• Recruitment of qualified seafarers for positions on board ships; preparation of a complete package of
documents: flag documents, visas and other papers; correspondence with ship owners, partners and
other interested parties.

TrackEnsure Inc. 2021

Role: Technical support
• Consulting clients on software operation; full technical assist to clients (drivers, fleets, owners) about
products and practical usage of products; testing new functionality of website at early stages;
correspondence with clients via e-mail; working with the company's internal systems to verify customer
account information, analyze user actions in the application.

Role: Account management - Team Lead 2022 - 2025
• Working with problem clients; gathering information from clients about special functionality usage of
website; monitoring the quality of performance of company employees' duties and team performance;
organizing teamwork; communication with a team; work with tables; testing new functionalities of
website and sending feedback.

S KIL L S

Computer software: Microsoft office, various operating systems.
Languages: Ukrainian, English, Russian