Христина

Khrystyna Kapush
Contacts
Phone (Telegram): [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
Location: Lviv, Ukraine (open to remote work)

Summary of Qualifications
I started my journey as an HR Assistant and gradually grew into an HR Manager role, gaining
hands-on experience in both recruitment and HR and shaping my professional focus along the way.
I'm now focused on improving HR processes, building strong partnerships with managers, and
creating meaningful employee experience.My key priorities include smooth onboarding, clear HR
operations, and long-term employee retention. I bring a structured, people-centered approach that
balances employee needs with business goals.
Work Experience
Dedicatted / HR Manager / May 2025 – Present

Responsibilities:
-Manage the employee lifecycle, including onboarding, adaptation, performance reviews, retention,
and offboarding.
- Conduct regular one-on-one meetings to check employees’ motivation levels, and identify
potential risks.
- Partner with managers to support team effectiveness and retention
- Handle employee benefits programs, including health insurance, Benefit Cafe, English-speaking
club, compensation for licensed tools.
- Maintain and regularly update the HR system with accurate employee data.
- Plan the HR budget on a quarterly basis and monitor expenses.
- Coordinate internal communications, ensuring consistent delivery of company updates,
announcements, surveys, and employee recognition initiatives.
- Participate in the development and optimization of HR processes, including onboarding and
employee adaptation.

Dedicatted / HR Assistant / Mar 2024 – Apr 2025

Responsibilities:
-Supported full-cycle recruitment process (sourcing, screening, HR interviews, coordinating
technical interviews, making job offers, etc.)
- Provided daily HR support, advising employees on policies, processes, and routine requests.
- Assisted the HR manager across a variety of tasks, including market research (salaries, benefits)
and policy translation and updates.
- Planned and organized internal team events and initiatives (e.g., challenges, marathons, webinars,
team-building activities).
- Managed HR processes such as time tracking, performance evaluations, and aligning employees’
CVs with the company format.
- Handled company-branded merchandise, including ordering and inventory tracking.
- Managed day-to-day office operations in Lviv.

Previous Experience

Customer Service Representative (Ciklum, remote)
Handled customer inquiries and complaints via email, assisted with account-related issues, and
resolved technical problems across a range of platform features.

Receptionist (Magnat Lux, Chernivtsi)
Managed front desk operations, including handling incoming calls, coordinating room bookings,
and providing administrative support.

Education
Yuriy Fedkovych Chernivtsi National University
Bachelor's degree, Tourism, Hospitality industry
2015 – 2019

Additional Education
IT Recruiting, issued Jan 2023
IT Education Academy (ITEA)

HR-manager, issued Jul 2025
Laba

Languages
English – Intermediate