Анастасія

Anastasiia Karpinska

email:[відкрити контакти](див. вище в блоці «контактна інформація»)
phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

HEAD OF ADMINISTRATION / OFFICE MANAGEMENT TEAM LEAD

As an experienced office management professional, I bring over 6 years of expertise in leading
administrative teams, streamlining office operations, enhancing workplace efficiency and employee
experience. At my last role I oversaw a dynamic team, implementing strategic initiatives, managing
budgets, effective cross-departmental collaboration, and fostering a productive work environment. Known
for my proactive leadership, teamwork and problem-solving abilities, I excel in creating systems that
enhance team performance, boost employee engagement, and drive organizational success.

PROFESSIONAL EXPERIENCE

Confidential Company (under NDA)
Head of Administration
Sept 2024 – Sept 2025
●​ Implemented corporate standards and internal policies, improving transparency, compliance, and
operational efficiency.
●​ Owned annual budgeting and expense planning, conducted cost analysis, and led cost optimization
initiatives.
●​ Managed legal, financial, and administrative documentation workflows, ensuring accuracy and
compliance.
●​ Led the launch, setup, and operational support of new office locations, including vendor
management and service coordination.
●​ Designed and launched a centralized corporate travel service, optimizing workflows, approvals,
and supplier interactions.
●​ Coordinated recruitment and onboarding processes for administrative roles, ensuring smooth team
integration and clear role ownership.
●​ Supported leadership with operational insights and data-driven recommendations to improve
efficiency and decision-making.

Welltech
Office Management Team Lead
Sept 2023 – Sept 2024
 ●​ Managed three locations simultaneously, overseeing the daily operations of a team of 13 members,
ensuring seamless service delivery across more than 9 different services designed to enhance
employee comfort and productivity in the office.
●​ Enhanced the quality of team performance in providing company services, by building a strong,
high-performing team and implementing best practices, and setting new standards for service
excellence, which positively impacted the overall work environment.
●​ Implemented gifting concepts and personalized merchandise for employees across three locations,
including Welcome Packs, anniversary gifts, and personalized gifts for special occasions such as
childbirth and weddings, significantly enhancing employee satisfaction and company culture.
●​ Forecasted, managed and optimized budgets for the upcoming year, carefully segmenting
expenses and standardizing food and beverage supplies across three locations and various
subcategories, ensuring financial efficiency and preparedness.
●​ Designed and implemented a Business Continuity Plan (BCP) for emergency situations in
Ukraine, which contributed to increasing employee loyalty and trust towards the company.
●​ Conceptualized and executed office events aimed at strengthening team cohesion and morale,
including fundraising for the military, first aid courses, and blood donation drives.
●​ Handled the customs clearance of gifts for employees in other countries, carefully navigating tax
implications to ensure compliance and mitigate risks for the company.

Welltech
Office Manager
Feb 2022 - Sept 2023
●​ Oversaw and managed the daily operations of the office, ensuring a smooth and efficient work
environment. This included managing office logistics, coordinating with various service providers,
and ensuring that all office functions were carried out seamlessly.
●​ Handled administrative tasks such as filing, data entry, and document organization. Maintained
accurate records and ensured that all documents were easily accessible to authorized personnel.
●​ Addressed and resolved employee inquiries, concerns, and requests in a timely and effective
manner, ensuring that the needs of all staff were met, and workplace satisfaction was maintained.
●​ Collaborated with various departments to facilitate cross-functional communication and
coordination. This helped in streamlining operations and improving overall efficiency.
●​ Supervised administrative staff (including cleaning personnel), providing guidance and support as
needed. Ensured that all staff members understood their roles and responsibilities, contributing to
a productive work environment.
●​ Contributed to the development and implementation of office policies, ensuring compliance with
company standards and improving operational efficiency.
●​ Supported the planning and execution of employee engagement activities, including team-building
events and company initiatives. These activities fostered a positive workplace culture and
improved employee morale.
●​ Monitored and managed office-related budgets, ensuring that expenditures were within limits and
resources were used efficiently. This included planning for future expenses and optimizing costs
where possible.
●​ Led the relocation of the office from one location to another, ensuring minimal disruption to
operations and a seamless transition for all staff. This involved detailed planning, coordination
with moving services, and setting up the new office space to meet company needs.
●​ Conducted tenders to find optimal suppliers, balancing cost and quality to ensure that all office
supplies and services met the company's standards while staying within budget. This process
involved negotiating contracts, evaluating bids, and selecting vendors that provided the best value.
SAGA Development Administrative Specialist
Oct 2019 - Nov 2021
●​ Coordinated the work of 7 offices within the Saga Development group. This involved managing
the operational aspects of multiple locations and ensuring consistency in service quality and
employee experience across all offices.
●​ Controlled the payment of applications and accuracy of invoices, ensuring that all financial
transactions were properly documented and aligned with company policies.
●​ Organized and coordinated the activities of the subdivision, streamlining processes to improve
efficiency and ensuring that all tasks were completed in a timely manner.
●​ Collected and analyzed reports on the intended use of cash funds, providing insights and
recommendations to top executives on budget allocations and spending efficiency.
●​ Worked closely with the company's top executives, offering support in decision-making processes
and implementing strategic initiatives at the office level.

EDUCATION

Master's Degree in International Economics & Management of International Business 2011 - 2017
Kyiv National Economic University Named After Vadym Hetman

LANGUAGES

●​ English: Upper-Intermediate
●​ Ukrainian: Native

SKILLS

●​ Office Management
●​ Team Leadership
●​ Documentation Workflow
●​ Budgeting & Financial Oversight
●​ Cross-Functional Collaboration
●​ Event Planning & Coordination
●​ Communication Skills