Яна

YANA
KONDRATOVYCH
People Operations Specialist | Employee Lifecycle | HR
Data | LMS | Internal Communication

About Me
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People Operations and Talent Operations specialist with
[відкрити контакти](див. вище в блоці «контактна інформація»)
experience supporting end-to-end HR processes in an
Ukraine international environment (EMEA & US).
Skilled in employee lifecycle coordination, HR data management,
LMS administration, and cross-functional collaboration with
HRBPs, recruiters, and business stakeholders.
EDUCATION Proven ability to maintain data accuracy, streamline operational
processes, and support reporting for decision-making.
Background in education strengthens communication,
Bachelor of Philology stakeholder engagement, and employee development
University of Modern Knowledge
approach.
2007-2011
Currently focused on growing within People Operations and

Master of Philology Recruitment, with a strong interest in employee experience and
Kamianets-Podilskyi IvanOhienko internal communications.
National University
2011-2012
WORK EXPERIENCE
SKILLS
Learning Associate
HR & Operations:
Nestle Corp
- Employee lifecycle coordination November - December 2025

- HR data management & reporting Administered Learning Management System (LMS): supported

- LMS administration training assignment creation, user group updates, and content
availability
Managed and maintained training records and learning data,
Tools & Systems: ensuring accuracy and consistency across systems
- CRM, Jira, LMS Conducted data analysis of training participation and
completion rates, supporting reporting processes
- Data handling & reporting
Collaborated with cross-functional teams to resolve technical
issues related to learning systems and training access
Collaboration & Communication: Acted as a point of coordination between stakeholders to ensure

- Cross-functional collaboration smooth execution of mandatory corporate trainings

- Stakeholder communication

- Attention to detail & data accuracy
 C E R T I F I C A T I O N S
Talent Operations
A N D C O U R S E S
Customertimes Corp
January - December 2025

HR Generalist Certificate — Coursera Supported end-to-end talent operations processes across
Focused on core HR functions: employee international teams (EMEA & US), ensuring effective coordination
lifecycle, HR operations, internal processes, between HR, recruitment, and business stakeholders
and people management fundamentals Managed reporting and allocation tracking for a pool of 250+
contractors, ensuring accurate workload distribution and
TESOL Certificate —World TESOL resource visibility
Academy Monitored contractor allocations and utilization, supporting
Focused on communication, learning business decisions and operational planning
design, and working with diverse Maintained and validated HR data across multiple platforms
audiences (CRM, Jira), ensuring data integrity and consistency for reporting
and decision-making
Generated operational reports and supported HRBPs and
managers with people-related data insights
Acted as a coordination point between cross-functional teams,
improving communication flow and process efficiency

ADDITIONAL INFORMATION
English Teacher & Learning Specialist

Career focus: People Operations / Internal Private School, Hub School, Freelance | 2016–2024

Communications
Assessed learning needs and defined development goals for
Tools: Google Workspace, MS Excel
diverse stakeholders, aligning learning strategies with
Experience working with international
professional and business objectives
teams (EMEA & US)
Designed and delivered tailored learning programs focused on
Strong interest in employee experience,
communication, performance improvement, and career
internal communications, and
development (interviews, presentations, client communication)
organizational culture
Applied structured performance tracking, feedback loops, and
goal-setting frameworks to ensure measurable progress and
engagement
Managed ongoing stakeholder communication, building strong
relationships and adapting approaches based on individual
needs and feedback
Facilitated group sessions and workshops, fostering

LANGUAGE collaboration, engagement, and psychological safety
Analyzed performance data and feedback to continuously
improve learning strategies and outcomes

English - Advanced (C1)
Ukrainian - Native