Олексій

Alexey Tkachenko

Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

Objective:

Project Experience
07.2026
Business Analyst
Tailored Tech
Responsibilities:
• Analyzed and restructured existing technical and business documentation for a construction and warehousing digitalization project, improving clarity and usability for the
development team.
• Produced BPMN diagrams for 4 functional modules using Camunda Modeler with AI-assisted generation, translating existing documentation into structured process flows.
• Identified 6 gaps and inconsistencies in requirements documentation across the 4 modules within the first week with no formal onboarding, proposing initial resolution
approaches.
• Fully reworked and redesigned prototypes/wireframes for the project, iterating in coordination with the design and development team.
• Used Obsidian, Claude Code (Git-based documentation workflow), and diagramming tools to accelerate documentation processing and knowledge retention.

02.2026- 07.2026
Business Analyst
EPAM EPM-LAMA
Responsibilities:
• Conducted stakeholder interviews and facilitated requirements elicitation workshops to identify business needs, define new feature scope, and clarify functional
requirements for new user roles.
• Owned and prioritized the product backlog, ensuring tasks align with business goals and sprint objectives.
• Performed comparative analysis of existing documentation, identifying logical inconsistencies and providing justified recommendations for resolution.
• Conducted AS-IS and TO-BE Swimlane diagram analysis to map existing business processes, identify gaps, and propose optimized workflows (Miro, draw.io).
• Developed Use Case Diagrams and UML Activity Diagrams to model system functionality, actor interactions, and complex business logic.
• Designed system architecture diagrams illustrating user role hierarchy (Class → Category → Role/Title), access rights model, and functional specializations to support
requirements documentation and stakeholder alignment.
• Developed User Personas and Role Analysis Matrix, defining behaviours, goals, pain points, and needs for all system roles — from end users to supervisors — to inform
requirements prioritization and product decisions.
• Collaborated with UI/UX designers, working with Figma mockups to define and validate functional requirements and acceptance criteria.
• Developed and adapted wireframes and UI mockups in Figma based on stakeholder requirements.
• Developed User Flow diagrams to map end-to-end user journeys and navigation logic across system screens.
• Maintained and reconciled conflicting business documentation (BRD, Data Dictionary, Access Rights Matrix), aligning them to a unified business logic.
• Performed deep User Story decomposition, breaking down complex business requirements into clear, manageable development tasks for the engineering team.
• Authored User Stories using Gherkin syntax (Given/When/Then), providing technical teams and QA with precise and testable Acceptance Criteria.
• Documented API integration requirements, specifying data sources and error-handling behavior. Leveraged Mermaid and AI prompt engineering to rapidly generate,
validate, and iterate complex Sequence Diagrams for inter-module interactionsManaged end-to-end task tracking and requirements traceability in Jira and Confluence.
• Participated in UAT and functional testing cycles, validating that implemented features matched documented acceptance criteria.
• Facilitated Demo sessions, presenting completed sprint deliverables to stakeholders and collecting feedback for backlog refinement.
• Facilitated and actively participated in Scrum ceremonies, including Backlog Refinement (Grooming), Sprint Planning, and Daily Stand-ups to ensure transparent
development flow.
• Integrated AI assistants into the daily workflow for parsing legacy documentation, cross-referencing conflicting data rules, and automating the initial drafting of Gherkin-
style Acceptance Criteria

01.2026 – 03.2026
Business Analyst
EPAM EPMT-SPBA
Responsibilities:
• Collaborated with stakeholders to gain hands-on experience in stakeholder management, requirements elicitation, and validation.
• Conducted requirements elicitation sessions, documented and refined requirements, and organized them into User Story Maps, including User Roles, Activities, Epics, and
User Stories.
• Authored User Stories with a focus on Gherkin syntax (Given/When/Then) and clear acceptance criteria.
• Participated in refinement sessions with QA and developers, fostering cross-functional collaboration between business analysis, development, and testing roles.
• Created Use Case and UML Activity Diagrams, leveraging AI-assisted diagram generation and prompt engineering techniques.
• Performed competitor analysis, prioritized features, and worked with business-oriented artifacts such as business value frameworks.
• Utilized Jira and adhered to Scrum practices, including Daily Scrum, Sprint Planning, and Retrospectives, Worked in a Scrum team.

01.2018 – 09.2022

Product Owner, Co Founder
Cryptocurrency Exchange Startup «RICHUMSTER»
• Product Vision & Strategy: Defined the core product roadmap and long-term vision, aligning technical capabilities with market trends in the rapidly evolving DeFi and
crypto space.
• Competitive & Market Analysis: Conducted systematic comparative analysis of leading CEX platforms including Binance, Bybit, and OKX — evaluating trading interfaces,
feature sets, fee structures, and user flows across spot, futures, and options markets to inform product decisions and identify differentiation opportunities.
• End-to-End Product Design: Directed the development of the trading interface (UX/UI), focusing on intuitive navigation, real-time market data visualization, and
streamlined user journeys across spot and derivatives trading.
• Trading Domain Expertise: Actively traded across spot, futures, and options markets using professional-grade tools — TradingView, Smart Money Concepts, RSI, MACD,
Volume Profile, WaveTrend, Bollinger Bands, and POC levels. Applied this hands-on trading expertise to define platform requirements that reflect real trader needs and
behaviours.
• Regulatory & Security Framework: Spearheaded the integration of global compliance standards, including KYC and AML protocols, to ensure a secure and legal operating
environment.
• Trading Mechanics & Infrastructure: Oversaw the design of essential exchange features, including secure multi-currency wallet management, order-matching engine,
liquidity management mechanisms, order types (Market, Limit, Stop), and automated deposit/withdrawal systems.
• Market-Driven Iteration: Actively engaged with the platform as a power user to identify pain points, resulting in data-driven feature enhancements that improved trading
behaviour and user retention.
• Team Coordination: Coordinated development team, translating business requirements into technical specifications and managing task prioritization.

Work Experience
05.2012 – 01.2025

Foreign Trade Manager/ Supply Chain Business Analyst / Operations Manager
LTD “T.V.V. - 2014”, Odessa
Responsibilities:
Supply Chain Strategy & Operational Excellence
• Collaborated with international traders to analyze logistics requirements and design end-to-end delivery solutions from warehouse to final port of discharge.
• Сoordinated warehouse operations for bulk cargo accumulation, managing inflow/outflow logistics and ensuring optimal storage conditions to minimize product
degradation.
• Optimized multimodal cargo transportation routes, resulting in a 15% reduction in average transit times and improved delivery reliability.
• Consulted clients on route optimization, successfully balancing cost-efficiency with transit time requirements to meet global trade demands.
• Managed container accumulation and storage control at the warehouse, maintaining 100% inventory accuracy and optimizing space utilization.
Contract Management & Financial Risk Mitigation
• Executed freight negotiation and procurement with major shipping lines (MAERSK, MSC, ZIM), securing competitive rates and ensuring vessel space availability.
• Mitigated financial risks by proactively monitoring cargo movements, ensuring zero demurrage and detention charges over the last 24 months.
• Supervised contract execution and compliance, identifying potential bottlenecks early to prevent financial penalties for international traders.
• Monitored shipping industry market trends to optimize contract placement and secure favorable long-term shipment terms.
Stakeholder Management & Technical Execution
• Led end-to-end coordination between clients, inland trucking, and port terminals, ensuring seamless full-cycle cargo transportation.
• Utilized internal Maersk systems for Bill of Lading (B/L) preparation, equipment control, and cargo vessel freighting, ensuring high data accuracy and operational
efficiency
• Streamlined export documentation workflows, preparing comprehensive packages in strict compliance with international maritime laws and cross-border regulations.
• Maintained real-time shipment visibility for stakeholders, utilizing vessel systems to provide accurate tracking data and status updates.
• Processed equipment release orders in port and terminal systems (TIS, KT CHORNOMORSK FISHING PORT, KT ODESA PORT) with high precision, facilitating faster
handovers and reducing documentation errors by approximately 20%.
Achievements
• Operational Scalability: Successfully streamlined workflows to handle a high-intensity workload of 200–300 containers weekly, maintaining 100% data accuracy in
terminal systems (TIS, KT CHORNOMORSK FISHING PORT, KT ODESA PORT) and zero operational delays
• Bulk Logistics Management: Successfully managed the accumulation and dispatch of high-volume bulk cargo, maintaining strict weight control and zero-loss targets
during warehouse-to-port transitions.
• Operational Efficiency: Successfully optimized supply chain processes for a portfolio of international traders, leading to a measurable 15% improvement in logistics
turnaround time.
• Cost Savings: Achieved a 0% penalty rate for demurrage and detention through proactive tracking and warehouse management, saving significant operational costs
for clients.
• Contractual Excellence: Negotiated and secured high-volume freight contracts with top-tier carriers, maintaining a 100% fulfillment rate even during peak market
volatility.
• Process Improvement: Implemented a new internal reporting and documentation verification flow that reduced document processing errors by 20% and enhanced
data integrity in port and terminal systems (TIS, KT CHORNOMORSK FISHING PORT, KT ODESA PORT)

09.2009 – 05.2012

Head of Department of European Integration and Cross Border Cooperation, Chief Specialist of Department of Foreign Economic and
Monitoring, Chief Specialist of Attraction of Foreign Investments
General Department of Foreign Economic Activity and European Integration of Odessa Regional State Administration, Odessa

Project Management & International Cooperation
 • Managed and coordinated international projects, including programs funded by the European Union and the UN Development Programme, ensuring all milestones
and compliance standards were met.
• Organized and participated in international conferences and round-table discussions, fostering strategic dialogue between government entities and global partners.
• Facilitated cross-border cooperation initiatives, promoting regional economic potential to international organizations and foreign investors.
Analytical Reporting & Documentation
• Prepared detailed analytical reports, memos, and policy documentation regarding European integration and regional economic development.
• Conducted comprehensive research on international trade opportunities, providing data-driven insights to support government decision-making processes.
• Presented the economic potential of the Odesa region to high-level international delegations, effectively promoting regional business opportunities.
Achievements
• Successful Project Delivery: Led the coordination of EU and UN-funded programs, achieving a 100% completion rate of planned activities within the established
timelines.
• Stakeholder Engagement: Increased the visibility of regional economic opportunities by organizing over 10+ international events, resulting in strengthened cross-
border partnerships.
• Analytical Excellence: Developed high-impact analytical frameworks that improved the quality of reporting on European integration initiatives.
• Regional Promotion: Successfully represented the region in international forums, contributing to a measurable increase in engagement from foreign economic
organizations
Education
2012 – 2013 – International Humanitarian University, Odessa Master's
Degree in Project Management

2008 – 2009 – International Humanitarian University, Odessa Master's
Degree in International Law

2004 – 2008 – International Humanitarian University, Odessa
Bachelor's Degree in International Relations

Hard Skills
• Business Process Modeling: AS-IS / TO-BE analysis, System Architecture Diagrams, Swimlane Diagrams, Use Case Diagrams, UML Activity Diagrams, Sequence Diagrams,
User Flow Diagrams (Miro, draw.io, Mermade, Camunda Modeler)
• SQL: Data extraction and analysis (SELECT, WHERE, multi-table JOINs, GROUP BY, subqueries).
• AI & Prompt Engineering: Claude (Anthropic), ChatGPT, Gemini. Advanced prompting for BA artifact generation, rapid workflow automation, Mermaid/PlantUML diagram
drafting, and reverse-engineering requirements from complex data structures.
• API Fundamentals: REST API concepts, HTTP methods (GET, POST, PUT, DELETE), request/response structure; documenting API interactions in User Stories, Acceptance
Criteria, and Sequence Diagrams.
• Logistic systems: Maersk internal tools, TIS, KT Odessa, KT Chornomorsk terminal systems (WMS/TMS equivalent)
• Knowledge of software development models: Agile (Scrum) and Waterfall
• BA Tools: Jira, Confluence, Miro, draw.io, Microsoft Office (Excel, Word, PowerPoint), Figma (wireframing, mockup adaptation), Postman
• Requirements Traceability Matrix (RTM), User Story Mapping
• Stakeholder Persona Mapping, User Role Hierarchy Diagrams, Data Mapping
• Crypto Domain: CEX architecture (accounts, balances, orders, ledger), order-matching engine, liquidity management, spot and derivatives trading, KYC/AML compliance
• Personal Project — Contour CRM Dashboard Prototype: self-directed front-end CRM prototype (dashboard, client management, deals pipeline, task tracking, analytics)
built with Claude Code to practice translating business requirements into functional UI. Demo: https://alexeyglenbrook.github.io/budcrm-prototype/
• Personal Project — "Ліра" Mobile Banking App Prototype: self-directed mobile banking UI prototype (accounts, transfers, transaction history, in-app chat, QR payments)
in iOS Liquid Glass style, built with Claude Code. Demo: https://alexeyglenbrook.github.io/mobilebanking-prototype/

Soft Skills
• Strong communication skills
• Adaptability
• Problem-solving mindset
• Team collaboration
• Responsibility and reliability
• Written communication skills
• Time management
• Project coordination

Languages
• - Ukrainian – Native
• - English – Upper-Intermediate (B2)

Certificates and Courses
• EPAM – Business Analyst Fundamentals
• E5 - Free online course Scrum Master Fundamentals
• E5 - Free online course Business Analytics Essentials
• Ukrainian Business Language Course, Odessa Regional Institute of Public Administration – 2010
• English Language Course, Mechnikov University – 2009–2011