Олена

Olena Fedirko

[відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація»)

Education
UNIVERSITY OF NORTH LONDON, UK London, UK
Master’s in Public Administration 1999-2001
NATIONAL ACADEMY FOR PUBLIC ADMINISTRATION
OF THE PRESIDENT OF UKRAINE Kyiv, Ukraine
Master’s in Public Administration 1999-2001
TARAS SHEVCHENKO NATIONAL UNIVERSITY "CHERNIHIV COLLEGIUM" Chernihiv, Ukraine
Bachelor’s in History and English Language 1992-1997
Experience
City, State
UNITED NATIONS HIGH COMMISSIONER Bratislava, Slovakia
FOR REFUGEES

Field Assistant (Cash Based Intervention) October 2023 – December 2024
Provide comprehensive administrative and translation support for the Cash Assistance Program, facilitating daily
communication between Ukrainian refugees and Slovak stakeholders. Manage reception duties and coordinate visitor
information sessions, ensuring professional and welcoming first-point-of-contact services. Prepare and maintain
bilingual documentation and program materials, handling translation and interpretation during meetings, field visits, and
community events in English, Ukrainian, Slovak and Russian. Coordinate the Complaint and Feedback Mechanism,
managing multilingual inquiries with attention to detail and timely follow-up. Support logistics coordination and
administrative tasks in a fast-paced humanitarian environment, demonstrating ability to multitask and prioritize
effectively while maintaining calm under pressure.
CENTRAL ELECTION COMMISSION OF UKRAINE Kyiv, Ukraine

Specialist of Organizational Department October 2020 – November 2020
Provided administrative and organizational support for election-related activities, including coordination of meetings,
preparation of documentation, and liaison with government agencies, political parties, and NGOs. Managed scheduling and
logistics, maintained records and databases, and facilitated communication between stakeholders to ensure transparent and
efficient processes. Demonstrated strong organizational skills and ability to work independently in a time-sensitive, high-pressure
environment.
ENGLISH LANGUAGE TUTOR FOR SCHOOL CHILDEREN – SELF-EMPLYED Kyiv, Ukraine

ESL Tutor – Standardized test preparation December 2010 – October 2023
Worked with school-age students in both online and in-person formats, delivering individualized English language instruction
and adapting teaching methods to different learning needs.
HOLOSIIV DISTRICT STATE ADMINISTRATION IN KYIV Kyiv, Ukraine

Head of the Department of Internal Affairs and Public Relations December 2009 – December 2010
Managing day-to-day operations, developing strategies to improve internal affairs and public relations, ensuring public
safety and security, supervising staff, managing budgets, and representing the department and district in public forums.
Manage departmental budget, resources, and staff, ensuring efficiency and compliance. Evaluate department operations
and implement improvements.
 Olena Fedirko
Deputy Head of the General Department October 2002 – February 2003
Assist Head of Department: Support daily tasks and strategic decisions. Policy Implementation: Oversee district-level policy
execution. Department Supervision: Manage day-to-day operations. Staff Management: Lead, motivate, and support
employees. Budget Oversight: Manage annual budget and resource allocation. Compliance Management: Ensure adherence
to laws and regulations. Stakeholder Communication: Foster relationships and collaboration. Project Management:
Oversee planning and execution of initiatives. Reporting: Present progress reports to higher management. Continuous
Improvement: Enhance efficiency and effectiveness.

STATE COMMITTEE OF UKRAINE FOR STATE SECRETS
AND TECHNICAL PROTECTION OF INFORMATION Kyiv, Ukraine

Chief Specialist of NATO Cooperation Department October 1997 – June 1999
Maintain strategic NATO partnerships. Coordinate joint international projects and initiatives. Advise on NATO
cooperation and integration. Monitor NATO policies and activities. Facilitate information sharing and assistance. Participate
in NATO events and working groups. Assess and report cooperation effectiveness. Enhance capabilities to meet NATO
standards. Collaborate with stakeholders for a consistent approaches. Manage department staff, budget, and resources.

Skills & Interests
MS Office applications: Proficiency in Word, Excel, PowerPoint, and Outlook
Language: Ukrainian – Native, Russian – Native, English – Professional (B2), Slovak – Professional (B2)
Presentations Organization: Delivering offline and online events, webinars and meetings.
Logistics and Operations: Travel planning and booking, inventory management, vendor and service provider coordination
Cross-cultural Communications: Experience working in multinational environments
Event Planning and Coordination: Experience in organizing meetings, visits, and community events
Project Management: Experience with large-scale assistance programs and complex projects
Data Analysis and Reporting: Experience with gathering, analyzing, and presenting data
Financial Management: Budgeting, financial reporting, and resource allocation
Stakeholder Coordination: Experience in communication with various governmental and non-governmental entities
Administrative and Receptions Skills: Front desk reception, calendar management and scheduling, multi-line call system
Community Engagement: Skills in organizing and facilitating focus groups and information sessions
Experience with International Organizations: United Nations (UNHCR), Government administration and diplomatic
liaison, NATO cooperation and international partnership coordination
Professional Competencies: Excellent interpersonal and customer service skills, Ability to multitask, prioritize, and
remain calm under pressure, Confidentiality and discretion in handling sensitive information, Strong organizational skills
with attention to detail, Flexibility and adaptability in dynamic environments. Proactive approach to learning and applying
new digital tools, including GIS applications for data collection and field support.