Олена

OLENA PULKINA
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Greenock, PA15 3JA | Open to relocation
PROFESSIONAL SUMMARY
Experienced educator and administrator with 15+ years delivering results in educational institutions and corporate environments. Proven track record in curriculum development, team coordination, and administrative management. Strong organisational skills combined with the ability to communicate effectively across diverse groups. Seeking to contribute expertise in teaching or office management roles.
KEY SKILLS
Teaching & Training
• Curriculum design and course development
• Adult education and corporate training
• Student engagement and performance improvement
• Online teaching platforms and digital resources
Office & Administration
• Department management and coordination
• Project planning and deadline management
• Documentation and reporting
• Team supervision and mentoring
Technical Skills
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Online collaboration tools
• Database management and record keeping
Languages
• English (Proficient)
• Russian (Native)
• Ukrainian (Proficient)

PROFESSIONAL EXPERIENCE
English Language Instructor & Tutor (Online) | Self-Employed
2015 – Present
• Design and deliver customised English courses for corporate clients across Europe
• Manage full client lifecycle from needs analysis to course completion
• Develop training materials and assess learner progress
• Maintain 95%+ client satisfaction rate through responsive service delivery
Military Linguist Contractor | Ministry of Defence (MOD), the UK
July 2022 – Present
• Support military operations through accurate documentation and communication facilitation
• Handle sensitive information with complete confidentiality and attention to detail
• Coordinate between multinational teams, ensuring clear and effective communication
• Contribute to mission success through reliable, deadline-driven work
Deputy Head of Department & English Instructor
Training and Certificate Center, Ukrainian State Air Traffic Service Enterprise, Kyiv
2006 – 2014
• Managed language training department including staff coordination and resource allocation
• Developed specialised curricula for aviation and engineering professionals
• Supervised team of instructors and maintained quality standards
• Handled administrative functions including scheduling, reporting, and budget oversight
English Language Instructor | The Language School Cicerone, Kyiv
2015 – 2022
• Delivered Business and General English courses to diverse professional groups
• Implemented innovative teaching methods that increased student engagement
• Consistently received excellent learner feedback and maintained high retention rates
Personal Assistant & Office Manager
Various organisations, UK and Ukraine
2003 / 2014 (Various roles)
• Provided comprehensive administrative support including diary management and correspondence
• Coordinated meetings, events, and travel arrangements
• Managed office operations and handled confidential information with discretion
EDUCATION & QUALIFICATIONS
Cambridge CELTA (Certificate in Teaching English to Speakers of Other Languages)
Centre of English Studies, Edinburgh, UK
Master's Degree in Teaching English and Russian Languages & Foreign Literature
Berdyansk State Pedagogical Institute, Ukraine (Specialist Diploma in Russian and English Language
and Literature: Teacher of Russian Language and Literature, English Language and Foreign Literature)

Comparable UK qualification: Bachelor (Honours) degree
UK Framework levels: RQF Level 6 / SCQF Level 10 / CQFW Level 6 (Statement of Comparability by UK ENIC)

Additional Professional Training:
• General English & Teaching Methodology (MLS International College, Bournemouth)
• Common European Framework of Reference for Languages Workshops (British Council)
• English for Aviation (MLS International College, Bournemouth)
ADDITIONAL INFORMATION
• DBS Checked: Current (ID: P0005W887CQ, Issued: 28/10/2025)
• Work Flexibility: Available for overtime and flexible scheduling
• Strengths: Creative problem-solver, deadline-oriented, excellent attention to detail

References available upon request