Ольга

Olha Zaiats
TRAINEE SEO-SPECIALIST

About me A motivated and communicative person looking to start a career as an SEO
Trainee. I love searching for information and analyzing digital trends, which
makes SEO a perfect fit for my personality. I have already built a solid
theoretical base through specialized courses and now I am ready to work hard,
learn from a professional team, and achieve goals together.

Work Experiance AMERICAN LOGISTICS COMPANY “JF FREIGHT”
Customer service representetive, Oct 2023 - Dec 2024
Maintained a comprehensive company database by entering detailed shipment
specifications with 100% accuracy.
Managed high-volume daily interactions with customers and brokers to ensure on-time
deliveries.
Maintained and updated shipment records within TMS/CRM systems to ensure real-
time data flow.
Monitored shipment statuses and provided clear, timely updates to all stakeholders.
Performed weekly reconciliations of delivery costs to identify and resolve billing
discrepancies.

BEAUTY SALON TRIM
Administrator, Feb 2023 - Aug 2023
Answering phone calls and emails, handling client complaints and feedback
Providing information about services and prices
Booking and confirming appointments, rescheduling or canceling appointments;
Processing payments, daily cash drawer reconciliation
Ordering salon supplies and inventory tracking
Managing the salon's social media accounts

Skills SOFT HARD
Multitasking HTML, CSS
Problem-solving MS Excel, Word
Сustomer-oriented approach Google Analytics - basic
communicative Serpstat - basic
Detail-oriented Google Search Consol - basic

Course certificates Google Analytics Genius.Space Дія.Освіта SEO- Дія.Освіта SEO-
Certification SEO-спеціаліст спеціаліст спеціаліст 2.0

Languages ENGLISH UKRAINIAN
Intermediate Native

Education MASTER’S DEGREE IN ECONOMICS, INFORMATIONAL
TECHNOLOGIES AND MODELING IN ECONOMICS
Chernivtsi National University, 2021-2022
BACHELOR DEGREE IN ECONOMICS, ECONOMIC CYBERNETICS
Chernivtsi National University, 2017-2021

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Ternopil, Ukraine Olha Zaiats