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Досвід роботи

QA Lead

з 02.2018 по 04.2026 (8 років 3 місяці)
Snapchat, Одеса (IT)

Team Leadership & Management
Led a QA team of 7 engineers + 2 contractors
Managed performance and career growth of QA engineers
Conducted regular performance reviews and feedback sessions
Prepared and supported promotion packages for engineers
Designed and executed Performance Improvement Plans (PIP)
Identified high, low, and top performers based on performance metrics

Reporting & Metrics
Owned quarterly QA performance reporting
Collected and analyzed key QA metrics:created vs fixed bugs
test coverage
release quality indicators

Used data insights to drive team and product improvements

Team Development
Led regular knowledge sharing sessions within the team
Defined and aligned quarterly goals and priorities
Mentored engineers and improved team efficiency through structured processes

Testing & Product Ownership
Owned large parts of the product across:iOS / Android / Web / Backend

Performed black-box and grey-box testing
Tested core Snapchat features, including:lenses
games
user-facing experiences

Led post-release investigations and triaging using analytics tools

Bug Triage & Support
Managed company-wide dogfooding triage process
Investigated issues reported by:real users
internal employees

Responded to support tickets and conducted deep root-cause analysis

Process & Quality
Designed and implemented QA processes still in use
Created:test documentation
test strategies
test cases

Improved overall product quality and release stability

Automation & Coverage
Worked with early-stage automation tools
Increased test coverage through structured test case design
Playwright, API Testing, CI/CD

Data & Analytics
Collaborated closely with Data Science teams
Used: Looker, Grafana

Performed data-driven investigations and validation

On-site Testing
Participated in field testing and end-to-end validation

Tools
Jira
TestRail
Coda.io
Looker
Grafana
Cloude
Aiagents

Testing Expertise
Regression testing
Smoke testing
Acceptance testing
System testing
Unit testing
End-to-end testing

Methodologies
Agile
Kanban
Waterfall

Освіта

ОДЕУ

Спеціаліст, Туризм, Одеса
Вища, з 2013 по 2020 (7 років)

Додаткова освіта та сертифікати

Google Project Management

6 місяців

Python beginning Projector Institute

3 months

Знання і навички

• Продуктивність
• Ручне тестування
• Написання bug reports
• Написання тест-кейсів
• Складання чеклістів
• Ведення документації
• Git
• SQL
• Jira
• HTML
• TestRail
• Postman
• Scrum
• CSS
• Неконфліктність
• Доброзичливість
• Unit-тестування
• Стрес-тестування

Знання мов

• Англійська — просунутий
• Українська — вільно