Артем

Artem Sleta
Kyiv, Ukraine
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Summary
A results-driven Delivery manager passionate about building and scaling high-performing teams. leading strategic
initiatives, from launching Nova Post in EU markets to developing a top-10 mobile application in Ukraine.
My experience includes building and evolving Project Management Office. Leveraging effective cross-functional
collaboration and direct C-level reporting, I've driven success across Fintech, E-commerce, and Logistics domains

Skills
• Delivery Management • People Management • Resource Management • Stakeholder Management • Program Management • Agile Methodology • Risk Management • Cross-functional Team Leadership
Experience

Delivery Manager / Program Manager
Nova Digital Sept 2023 – Aug 2025
• Led a complex, multi-stream program throughout 2024 to launch a Nova Post in EU countries
• The large-scale cross-functional deployment and seamless integration with local last-mile delivery partners, such as FedEx, DHL, UPS, etc.
• Mobile application development, successfully positioning it as one of the Top 10 most popular apps in Ukraine.
• Provide program-level leadership for up to 4 full-cycle product teams (10-12 members each, including PMs, BAs, Developers, QAs, Designers, and Technical Writers), ensuring their alignment with overarching strategic goals
• Drove the expansion and maturity of a Project Management Office (PMO), hired 12 Project Managers, and instituted a full-cycle personnel development framework

Delivery Manager / Engineering Manager
Astound Digital Jun 2019 - Aug 2024
• Strategic Leadership: Provided strategic leadership for internal projects, campaigns, and initiatives, guiding and directing resources across multiple departments to ensure successful outcomes
• Project Management: Collaborated closely with project and account managers to prioritize customer deliverables, ensure projects were delivered on time, within budget, and exceeded customer expectations
• Cross-Functional Collaboration: Fostered strong collaborative relationships with LnD, C&B, HR Operation, Recruiting, and PR departments to align initiatives, optimize processes, and drive organizational success
• People Management: Managed and developed a team of over 50 FTEs, geographically distributed teams, by conducting regular 1-on-1 meetings, overseeing hiring and firing processes, setting clear goals, and driving performance management through mentorship, coaching, and comprehensive performance reviews
• Process Optimization: Implemented, managed, and refined software development processes to streamline project delivery and meet customer expectations
• Resource Allocation: Strategically allocated resources to ensure engineers with the right skill sets were assigned to appropriate projects, optimizing project staffing
• Team Development: Led and grew the technology organization, fostering a highly professional and motivated team culture
• Performance Tracking: Monitored and reported on resource utilization, identified imbalances, and ensured
team met billable utilization goals

Delivery Manager
Alfa-Bank Ukraine Jun 2018 - Jun 2019
• Developed and executed strategic plans that aligned IT initiatives with overall business goals
• Managed stakeholders at various levels, effectively communicated and drove consensus on project objectives and deliverables
• Guided cross-functional teams, facilitating collaboration and knowledge sharing to achieve project success and exceed customer expectations
• Rise a solution-oriented and innovative engineering culture, encouraging creativity, continuous improvement, and a customer-centric mindset
• Ensured compliance with IT governance and regulatory requirements, implementing robust processes and controls to mitigate risks and maintain data security
Project Manager at Deutsche Bank
Luxoft Mar 2015 - Jun 2018
• Successfully implemented a customer-specific approach utilizing Agile methodologies, including Scrum and Kanban, to drive efficient project execution
• Conducted sprint and delivery planning, ensuring timely and high-quality project deliverables
• Managed change, risk, and stakeholder engagement, fostering effective communication and alignment with global change management boards and stakeholders
• Resolved conflicts and skillfully negotiated with stakeholders, maintaining project progress and achieving mutually beneficial outcomes
• Effectively managed a team of 15 full-time employees, providing leadership, guidance, and fostering a collaborative and motivated work environment
Achievements:
• Successfully delivered 12 major releases and 88 minor change requests in 2017
• Seamless upgrade of the project platform, enhancing system performance and user experience
• Managed the migration to cloud core services
• Exceeded customer expectations by achieving exceptional levels of project management and delivery
• Increased the team by 30%
Release Manager at Deutsche Bank
Luxoft Jun 2011 - Mar 2015
• Managed the delivery of multiple development streams and other upstream and downstream systems
• Coordinated infrastructure and server hardware upgrades to align with program requirements
• Successfully planned and executed migrations to different internal platforms
• Maintained effective project communications with clients, providing updates on deliverables, estimates etc.
• Participated in global disaster recovery exercises
• Handled incident management and problem management
• Managed a team of 8 FTE, providing leadership, guidance, and fostering a collaborative work environment
Achievements:
• Achieved 98% success rate in releases
• Implemented Continuous Integration (build automation, deployment automation)
• Successfully migrated from the German to the UK datacenter
• Successfully passed biannual disaster recovery exercises during migration
Education
Kyiv National Economics University
Master's degree, Computer science

Licenses & Certifications

IELTS - British Council Ukraine 14UA003830SLIA001G

E5 - «PMO Studio» course by Oleksiy Shebanov, Head of PMO at Intellias

2008 - Effective Communication at E-Call
2008 - Managing System Center Operations Manager 2007 at Incom Training Center,
Microsoft Gold Certificate
2008 - Service Desk, Incident and Problem Management, Incom Training Center
2010 - ITIL v3 (IT Infrastructure Library) Operational Support and Analysis, Luxoft
2014 - MBTI (Myers-Briggs Type Indicator) for Relationship Management, Luxoft
2014 - IT Project Management, Luxoft
2015 - IELTS (International English Language Testing System) at British Council
2015 - Team Management
2016 - Art of Negotiation
2018 - Intensive Management Course at MindsetPM
2020 - People Management at LABA by Aleksandra Alkhimovich

Languages

English - B2 Upper-intermediate