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Yaroslav Profile

Kurakov Project Manager with 6+ years of experience in IT and customer communication
systems. Experienced in managing multiple international projects, leading cross-
functional teams, and delivering scalable digital solutions. Strong background in
product development, system integrations (CRM, VoIP, automation), and operational
optimization. Focused on aligning business goals with technical execution, improving
conversion metrics, and driving measurable product growth through structured
planning and data-driven decision-making.
Contacts Achievements
Vinnytsia,Ukraine • Led multiple concurrent IT projects, ensuring on-time delivery and stakeholder
alignment.
[відкрити контакти](див. вище в блоці «контактна інформація») • Improved cross-functional collaboration, accelerating feature delivery and
product quality.
[відкрити контакти](див. вище в блоці «контактна інформація») • Optimized workflows and automation processes, increasing operational efficiency
and conversion performance.
• Implemented structured Agile practices and KPI reporting to improve
predictability and data-driven decisions.
Skills
Project Management: Experience
Agile/Scrum, Roadmapping,
Prioritization, Risk Management, Multi-
project Delivery Project Manager | 11.2025 - Present
Red Rocket Software
Communication & Leadership: • Managing multiple IT projects simultaneously across different domains.
Stakeholder Management, International
Client Communication, Cross-functional • Leading cross-functional teams (developers, designers, QA, marketing),
Team Leadership, Executive Reporting ensuring alignment with business goals and delivery timelines.
• Working with international clients, gathering requirements, defining scope,
Analytics & Optimization: and maintaining clear communication throughout the project lifecycle.
KPI Tracking, Conversion & • Planning roadmaps, prioritizing tasks, and controlling resources.
Performance Analysis, Data-Driven
Decision Making, Process Improvement • Facilitating Agile/Scrum processes, sprint planning, and stakeholder
reporting.
Languages:
Product Manager | 01.2025 -09.2025
English — Intermediate (actively
learning) UniTalk
Ukrainian — Native • Developed and positioned a customer communication product.
Russian — Native • Designed and improved core functionality and integrations (CRM, external
services).
Education • Led marketing initiatives and product promotion.
• Gathered client feedback and translated business needs into technical
Master’s Degree | 2019 – 2025
specifications.
Kharkiv National University of Radioelectronics
• Collaborated with design and development teams to prioritize and deliver
updates.

Project Manager | 2024 – 2025
Secondary Education | 2008 – 2019 Confidential SaaS Company (Call Center & Automation Platform)
• Managed projects, performance analysis, and reporting.
School №150, Kharkiv, Ukraine
• Optimized courier and call center processes across regions.
• Improved customer feedback workflows and re-engagement
automation.
• Launched and monitored marketing campaigns with analytical
reporting.

System Administrator | 2020 – 2024
Confidential SaaS Company (Call Center & Automation Platform)
• Configured internal systems, CRM, VoIP, and external
integrations.
• Built and maintained auto-dialing and call monitoring systems.
• Monitored call metrics, conversion rates, and campaign
performance.
• Managed network equipment and ensured stable infrastructure
operation.