Nataliia
Customer Advisor
- Розглядає посади:
- Customer Advisor, Sales manager, Purchasing Specialist, Customer Success Manager
- Вік:
- 49 років
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав телефон , ел. пошту та LinkedIn.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18318771/
Завантажений файл
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Customer Adviser, Sales Manager, Purchasing Specialist
Date of birth: 11 May 1977
Location: Kyiv Oblast
Phone number (WhatsApp, Viber, [
Telegram)::
E-mail: [
Teams: [
Linkedin:
[
prykhodko/
Education:
1995 – 2000 National Technical University of Ukraine 'Kyiv Polytechnic Institute'
Faculty of Linguistics, German, English translator, interpreter, starting from 3rd year the General
Engineering Course in German and English.
Key skills and achievements:
Strong communication and negotiation skills in both written and verbal application.
Problem-solving, self-motivated and with a positive attitude in approach to work.
Experience
2025-12 – Office coordination, customer service, procurement
2024 - 12 IBT GmbH, Großaitingen, https://sealander.de/, Production and Sales of
SEALANDER Floating Caravans
Remote work
Handling emails, phone calls, enquiries via the website and correspondence with
customers, authorities and suppliers.
Arranging test drive appointments with customers.
Providing customer advice on purchasing and operation. Recording customer
interactions in the CRM.
Purchasing materials for GRP production, construction parts, equipment for trailers –
handling the entire process from enquiry to invoice checking. Procurement of materials
from online shops.
2024-02 - Sales manager
2024-10 JeviTech Engineering GmbH, https://www.jevitech.de/ , construction - HVAC
Installer
Remote work
sale of company services on the German market (to construction companies, RED,
engineering companies - developers of HVAC systems) - acquisition of new customers
with cold calling, mailing. Updating customer details and records in CRM (Teamsale ).
Preliminary negotiations with customers
Purchasing of installation materials from online shops, sending enquiries to suppliers,
processing quotations
2018-02 - Purchasing manager / work with clients, / project coordination
2024-02 BPS International GmbH, Munich, https://bpsinternational.de/, general planner
and builder, BIM developer
Remote work
- Search for service providers (planning, construction) and suppliers
of the building materials for the construction project in Bavaria
- Negotiations and further communication with service providers, suppliers -
Request for offers, price coordination with project management,
placing orders, coordination delivery dates and updating the follow-up table of payments
- Support of the planning department and project management. Maintenance of the
Information about contracts, projects and their progress, tracking of payments from the
clients (cusomers for BIM design), communication with the finance departments and
project management on the customer side in relation to invoice settlement
2017–04 - Customer success manager / sales manager
2018-01 FTB - First Translation Bureau (http://www.ftbtranslation.de,
www.ftbtranslation.com)
- Search for potential customers in Germany, Switzerland, Austria - clinics that use
written translations in work.
- -Cold calls to the clinics. Identification of needs and telephone calls with the
decision makers. Communication with management of companies / clinics.
Preparation of offers.
- Negotiating. Contract signing and contract support, work with clients
- CRM (Bitrix 24) database maintenance
2010-04 – Project Coordinator
2015-04 WKN Ukraine Ltd (liquidated in May 2015) (a subsidiary of the German company
WKN Windkraft Nord AG) http://www.wkn-ag.de/. Developer of wind farm projects
Responsible for leading of the wind measurement campaign for 5 wind farm projects
(Construction and operation of the wind measurement masts, import, calibration, export
and storage of the wind measuring devices, sale of the wind measuring masts after
completion of the wind measurement campaign), support of
project departments, preparation of the monthly project development reports.
2008-08 - German interpreter, Project assistant
2009-04 IMC Real Estate (Real estate and development)
• Interpreter for designing stage of "Oreanda Apartments" Project
• assistant to architect, Austrian citizen (former employee of " Michaeller & Partner
"Ltd)
• interpretation at project meetings
• translation of tender documents and project documentation
• translation of business documents and contracts
• arrangement of meetings,
• answering and directing telephone calls
2007 -06 - German interpreter, Project assistant
2008 -05 Michael&Partner LLC (Austrian company, tourist business consultant
www.michaeler-partner.com/ )
• Interpreter for general design contractor of "Bukovel Hotel 4*" Project
• interpretation at project meetings related to all project fields
• translation of tender documents and project documentation
• translation of business documents and contracts
• contract preparation
• arrangement of meetings
• drawing up monthly progress reports
2004-11- Administrative work
2006-02 "Building Systems Ukraine" LLC (company founded by an Austrian citizen,
formerly a director of Klampfer Ukraine LLC) (Design and installation of
engineering systems)
• work with clients
• making offers on conducting maintenance works (air conditioning, electricity,
heating, wastewater disposal system)
• negotiating contracts
• control over execution flow
• maintenance department coordination
• drawing up work completion certificates
Maintenance service coordinator
2004-05 - "Klampfer Ukraine" LLC (Austrian company, electrical installation works,
2004-09
maintenance of engineering systems)
• work with clients
• making offers on conducting maintenance works (air conditioning, electricity,
heating, wastewater disposal system)
• negotiating contracts
• control over execution flow
• maintenance department coordination
• making of work completion certificates
2002-10 - German interpreter, Project assistant
2004-05 "Stenske Ukraine GmbH" LLC (German company, design, construction,
fabrication of metal structures)
• Interpreter for general design contractor of "Aladdin shopping and business
center" Project
• interpretation at the project meetings related to all project fields, interpretation
during construction design supervision,
• translation of tender documents and project documentation
• translation of business documents and contracts
• contract preparation
• arrangement of meetings
German interpreter
2001-02 – "Investment project bureau and project management" LLC (bippm.com)
2002-11
• Interpreter for general design contractor of "German Embassy, 25, Bogdana
Khmelnitsky" Project
• interpretation at project meetings related to all project fields
• interpretation during construction design supervision,
• translation of tender documents and project documentation, drawings
Translation traineeship
Jun 1999 - Sep 1999
"Alfred Talke" GmbH, Stade, Germany
Transport and logistic
Translation of documentation, assistance in establishing cooperation between Ukrainian carriers.
Language skills:
Ukrainian, - native
German - fluent in spoken and written
English – Upper Intermediate
Courses, further training:
April 2017 - training on sales
October 2013 - basics of project management (Husum, Germany)
2010-2015 - seminars on construction management
Computer skills:
MS Office (Word, Excel, Outlook, Powerpoint,) CRM, Bitrix24, Team Sale
Additional Information:
Married since November 1999, 2 children, Driving license category B