Sochiezugorom

Agu Sochiezugorom Ugochukwu
Sales and Customer Service
sochiugochukwu​@gmail.com Male @SochiUgochukwu

Profile
Reliable and results-driven Sales Manager and Customer Service Representative with an extensive track record
in demanding remote sales, account management, and logistics environments . Strong presenter,
communicator, and strategic problem solver, working effectively to identify client needs, overcome objections,
and drive revenue growth while maintaining long-term customer relationships

Professional Experience
B2B Sales Executive (Remote), Siemens Healthcare 2022 – 2025
Identified corporate client needs and delivered presentations on scientific,
• Germany
pharmaceutical, and technical wellness solutions .
Managed the end-to-end sales cycle, systematically identifying client pain points
•

and executing effective objection handling to close deals .
Maintained robust B2B client data pipelines within CRM systems to support
•

regional marketing initiatives and sales tracking .

Sales & Account Manager (Remote), Gamicorp Gaming and Betting Company 2023 – 2024
Managed and scaled high-value accounts, driving revenue growth through
• Kyiv
tailored product offerings and strategic relationship cultivation.
Handled live operations and direct engagements for VIP clients, consistently
•

exceeding monthly retention targets .
Resolved high-level technical, transaction, and payment inquiries while enforcing
•

company compliance policies .

Customer Support Representative (Remote), American International Logistics Inc 2020 – 2022
Managed incoming communications regarding high-volume supply chain logistics
• USA
and shipment status updates .
Collaborated tightly with internal distribution and fulfillment teams to resolve
•

freight discrepancies and order processing issues .
De-escalated and resolved client complaints calmly, successfully preserving
•

company brand reputation under high-pressure scenarios .

Bachelors of Biochemistry
Bachelors of Biochemistry, University of Nigeria, Campus 2019 – 2025

Skills
Customer Relationship Management Team Leadership & Staff Training
Time Management & Organization Active Listening & Empathy
Microsoft Word, Excel Objection Handling
Effective Communication Skills Addressing Customer Concerns

Languages
English Language