Nataliia

NATALIIA MOKLIAK
BUSINESS ANALYST

PROFILE
8+ years of work experience in the IT industry in the positions of QA engineer,
Technical Support Specialist, and Auditor. Proven ability to build a
comprehensive understanding of product/functionality, gather and document
software requirements specifications, and execute on them in product
development.
CONTACT
WORK EXPERIENCE
+3860680582515
TrackEnsure 2020 - 2025

[відкрити контакти](див. вище в блоці «контактна інформація») Technical Support Specialist, Auditor, Business Analyst
Solving technical issues, communication with fleet managers, and
Vinnytsia
company owners
Preparing companies to audit and work with documentation (99.9% of
EDUCATION clients successfully passed)
Gathering and analyzing business requirements from stakeholders to
determine their needs and goals
VINNYTSIA NATIONAL
Forming functional specifications based on business requirements
TECHNICAL UNIVERSITY
and effectively communicating them to the development team
Master of Business User stories, use cases
Management Business process modeling
Documenting requirements and prioritizing
VINNYTSIA NATIONAL
Prototyping
TECHNICAL UNIVERSITY
User stories, use cases, BRD, SRS
Power Engineer Mobile app launch experience

SKILLS Ciklum 2018 - 2022

QA engineer
Agile/Scrum/Kanban
JIRA & Confluence, SQL Creating and supporting the test documentation: test plan, test
strategy, test cases, checklists, bug reports, tips & tricks instructions
BA activities and techniques
UI testing, Functional, Regression, UAT, E2E, exploratory testing
Product Management Estimation of the testing activities
Effective Communication Test Summary reports preparation
API testing
Prototyping Tools
Work experience with two biggest retail stores: Staples, London Drugs
UML and BPMN modeling
Ukrtelecom 2010 - 2018
Test Cases Development
Marketing Manager & Specialist
Develop and maintain strong relationships with partners, agencies,
CERTIFICATES and vendors to support marketing initiatives
Organization of sales of B2C services through the customer service
IT Product Management
center (CSC), 8 branches
GitHub Copilot
PROFESSIONAL SKILLS
LANGUAGES
Strong analytical, communication, and problem-solving skills.
English (Upper-Intermediate) Self-motivated, self-disciplined, and result-oriented
Ukrainian (Fluent) Strong attention to detail and accuracy
Good team player, motivated to solve complex tasks