Володимир

Volodymyr Pryshlyak
Senior Salesforce Developer • Team Lead • Tech Lead
Salou, Tarragona, Spain, 43840 | Kiev, Ukraine, 03127 (Individual Entrepreneur in Ukraine, FOP)
[відкрити контакти](див. вище в блоці «контактна інформація») (Spain) | [відкрити контакти](див. вище в блоці «контактна інформація») (WhatsApp / Telegram / Viber) | Teams: privlad
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | salesforce.com/trailblazer/privlad

Summary

Senior Salesforce Developer, Team Lead and Tech Lead with 26+ years of experience designing enterprise-scale
applications and hybrid integrations. For the last year I have been using AI-driven engineering: architecting LLM
integrations (OpenAI, Anthropic Claude, Google Gemini), building autonomous agents and reusable Skills (markdown-
based instruction sets that extend Claude Code with deterministic, repeatable workflows), and applying prompt
engineering to automate code generation, code review and complex business workflows across the SDLC. Deep expertise
in Salesforce (5× certified, multi-cloud, Shield, FSC, Health Cloud) and MuleSoft, with a strong foundation in integration
patterns, data governance and database optimization. Extensive cross-functional collaboration with BA, PO, PM, QA and
Developers: data modelling, proposals, stakeholder communication, user stories, task breakdown, code review, quality
control, security & safety standards, best practices. Proven leader in mentoring high-performing teams and delivering
scalable, high-quality solutions for regulated industries (Financial Services, Healthcare, Travel & Hospitality).

Technologies & Proficiency

Area Technology / Stack & Proficiency

Salesforce Core Clouds Sales Cloud / Service Cloud / Experience Cloud (Communities) — 18 / 16 / 10 years, Expert

Salesforce Development Apex (Sync/Async/Batch/Queueable/Schedulable/Invocable, triggers, callouts,
Domain/Service/Selector, Test Factory & Mocking), LWC, Aura, Visualforce — 15+ years, Expert

Salesforce Industry Financial Services Cloud (OmniStudio) — 2 projects, full understanding of the cloud — 4 yrs
(2016–2020), Strong (below Expert); Health Cloud (Shield) — 2 projects, full understanding — 4
yrs (2019–2022), Strong (below Expert); Nonprofit Cloud Fundraising

AI for Development Claude Code (Opus 4.7, Sonnet), Gemini 3.1 Pro; AI agents, Skills authoring (.md instruction
files), automated code generation & code review — active, Expert

OpenAI Platform LLM APIs, Vector Stores, Chat Bots (GPT-5.x, GPT-4.x), prompt engineering (system prompts,
structured output, RAG, tool/function calling) — active, Advanced

Integration REST / SOAP APIs, Bulk API, Streaming/CDC, Salesforce-to-Salesforce, ESB patterns, Named
Credentials, Connected Apps — 8 years, Expert

MuleSoft Anypoint Platform, DataWeave, CloudHub, MUnit, CI/CD — 2 yrs (2018–2020), Certified ×2

Databases Oracle, MS SQL Server, MySQL/MariaDB, PostgreSQL — admin, SQL tuning, schema
architecture — 5–7 years, Advanced

Web Front-End HTML, JavaScript, CSS — Expert

PHP / CMS PHP, Zend, Symfony, custom CMS systems — 2002–2014, Deep knowledge

Java Java, JSP — 3 yrs (2000–2002)

Experience

Salesforce TechLead — Advanced Communities
Feb 2025 – May 2026
Key Responsibilities:
• AI Integration: Architecting and deploying OpenAI integrations to enhance the functionality of managed packages.
• AI-Driven Development: Pioneering the use of Claude Code for automated code generation, complex code reviews,
and the development of intelligent AI agents and reusable Skills (markdown instruction files that encode repeatable
engineering workflows).
 • Product Evolution: Leading the technical roadmap for the AC Knowledge Management Enterprise managed package,
focusing on embedding AI to transform user interaction with enterprise data.
• Package Optimization: Refactoring and improving core packages to ensure high performance and scalability for
modern, high-load enterprise environments.
• Constant collaboration with BA, PO, PM, QA and Developers: stakeholder communication, proposals, user stories &
task breakdown, code review, quality & security standards, best practices.
• Implemented and managed Named Credentials and Connected Apps for secure OAuth-based integrations with
external systems.

Salesforce Architect, Senior Salesforce Developer — Techmagic (acquired Dynamo Development Inc.)
May 2022 – Jan 2025
• Led requirements analysis with BAs; defined specifications and documentation.
• Led custom development on Salesforce — Aura/LWC, Apex, integrations with external systems.
• Provided team leadership; controlled deployments via Change Sets and manual releases.
• Tracked and resolved performance bottlenecks, exceptions and access issues.
• Travel & Hospitality projects — System Architect & Sr. Salesforce Developer: advanced customizations (Apex, Aura,
LWC, batches, schedulers, flows, triggers, sharing model, security with profiles/roles/permission sets), decoupled batch
and real-time integrations (request-reply, publish-subscribe) via middleware; full Agile cadence with client demos,
planning, grooming, retrospectives.
• Data modelling, code review, quality & security standards control, best practices enforcement.
• Configured Named Credentials and Connected Apps to manage authentication and API access for external
integrations.

Salesforce Architect, Senior Salesforce Developer — Viseven
Feb 2020 – May 2022
• Led requirements analysis, code reviews and system architecture; drove refactoring and final QA to ensure scalability
and quality.
• Custom development on Salesforce: Aura, LWC, Apex, integrations with external systems; guided and supported
development teams.
• Designed and executed API-led integrations with outside systems, Salesforce-to-Salesforce and Veeva CRM.
• Deployment process control: 1st-gen packages, Change Sets, CI/CD.
• Healthcare project — System Architect & Sr. Salesforce Developer: Apex, Aura, LWC, batches, schedulers, flows,
triggers, sharing model and security configuration; decoupled batch and real-time integrations via multiple patterns and
middleware; full Agile cadence.
• Set up Named Credentials and Connected Apps for Salesforce-to-Salesforce and Veeva CRM integrations.

Salesforce Team Lead, Senior Salesforce Developer — Dynamo Development Inc. (Silverline Team)
Aug 2008 – May 2022 (detailed scope: 2015–2022)
• Sr. Salesforce Developer and Team Lead delivering enterprise-scale Salesforce applications; translated requirements
into solutions, conducted code reviews, drove refactoring and QA, led teams across multiple time zones.
• Financial Services projects — collaborated closely with a MuleSoft architect on integrations with Loan Origination
Systems (LOS) via an Enterprise Service Bus; designed complex Apex Domain/Service layers and heavily customized
Salesforce Communities.
• Healthcare, E-commerce, Travel & Hospitality, Integration projects — Sr. Salesforce developer: Apex, Aura, LWC,
batches, schedulers, flows, triggers, sharing rules and custom sharing, security via permission sets and roles; daily
PM/QA syncs, internal dev meetings, weekly demos.
• Proposals & data modelling; user stories, task breakdown; stakeholder communication; code review, QA, security &
best-practice standards enforcement.

Earlier Experience (2000–2008)
• PHP Team Lead — DMS Consulting (2003–2008): led web applications and websites with PHP, custom CMS, Zend
Framework, HTML/CSS/JS; designed/optimized DB schemas and system architecture; built a large-scale dynamic
surveying app with bulk Email/SMS delivery (LAMP / Symfony) and a proprietary corporate CMS
(PHP/MySQL/XML/XSLT) used as the foundation for 20+ websites including social networks and e-commerce stores.
• Partner, PHP & CMS Developer — Webo (May 2002 – Apr 2003): led design and developed the major part of webo
CMS (PHP, MySQL, XML/XSLT, Perl, JavaScript).
• PHP Project Lead — Community8 (Mar 2001 – May 2002): contributed to the news portal https://zn.ua/, built
websites and portals, led a team of developers, designers and QA.
• Developer — UkrSoftLab (Mar 2000 – Nov 2001): developed a large loan system (Java, JSP, PHP, Oracle); designed
and optimized DB schemas.

Education
 • Kyiv National Taras Shevchenko University — PhD in Physics & Mathematics, Optimal Control and Decision Theory
(2002–2005); Master in Computer Science, with honors (red diploma) (2000–2002); Bachelor in Social Informatics, with
honors (red diploma) (1996–2000).
• Center for Leadership Development, Kyiv — MBA local Ukraine courses, Diploma (1997–2000).

Detailed Skills

Salesforce — additional details
• Regulated industries: Financial Services and Healthcare; features: Shield, CPQ; Single Sign-On (SSO) IdPs.
• Integrations: SOAP/REST (Standard/Custom/Bulk APIs), Streaming/Platform Events, inbound/outbound emails,
outbound messaging, Lightning Connect; Named Credentials, Connected Apps.
• Troubleshooting: performance, exceptions, audit logs, audit-execute SOQL.

MuleSoft — additional details
• Anypoint CloudHub (1.0 / 2.0): VPC / DLB / VPN / Private Spaces; Anypoint MQ.
• Formats: EDI (270/271, 834), flat file, CSV / XML / JSON.
• Connectors: JDBC, SMB, FTP(s)/SFTP, FILE, BOX, X12 (EDI), Salesforce (standard/composite), HTTP(s), REST,
SOAP.

Data Migration
• Large-scale migrations (10M+ records) into Salesforce — Bulk API 1.0/2.0, automation disabling, delta catch-up,
MuleSoft and Data Loader.
• Multi-terabyte file migrations between enterprise content management systems (involving Salesforce CRM) on
MuleSoft, with complex structure and metadata translations.

Databases — additional details
• Schema design via normalization / de-normalization; query plan analysis and tuning with indexes, materialized views,
temporary tables and engine-specific features.
• Stored procedures / functions, triggers, cursors, UDFs.
• NoSQL: MongoDB, Redis, Memcached.

Certificates

• Salesforce (5×): Force.com Developer (2011), Force.com Advanced Developer (2013), Platform Developer I & II
(2016), Platform App Builder (2016).
• MuleSoft (2×): Certified Developer – Level 1 (Nov 2019), API Design Associate RAML 1.0 (Nov 2019).
• PhD in Computer Science, Systems Analysis and Decision Theory — Higher Attestation Commission of Ukraine,
License DK 061599 (October 2010).