Patrick

PINNICK PATRICK
Email: [відкрити контакти](див. вище в блоці «контактна інформація») | Telegram: Pat3601
SUMMARY
Native English speaker and client‑oriented individual with strong communication skills, able to manage customer interactions in remote environments. Experienced in maintaining accurate records, working with CRM systems, and ensuring smooth client support operations. Reliable, attentive, and adaptable, with the ability to remain calm under pressure and deliver excellent service.
CORE SKILLS
• Customer communication: Native English speaker(C2), clear written and verbal interaction, responsiveness
• CRM & database management: Microsoft Excel, Word, Google Sheets, Windows proficiency, Bitrix24, Gohighlevel
• Soft skills: Sociability, stress resistance, attentiveness, accuracy, multitasking
• Remote work readiness: Reliable internet access, independent work capability, adaptability
PROFESSIONAL EXPERIENCE
GLOBTRADE LLC(Сатиспера) | Feb 2026 - Date
Supplier Relations Manager
• Managed relationships with distributors and suppliers across global markets (USA, Europe, etc.) to ensure consistent product availability.
• Negotiated exclusivity with suppliers to secure better terms for all parties involved.
• Coordinated supply chain processes to support business operations.
• Logged and tracked supplier communication and progress in CRM and spreadsheets to ensure accuracy and accountability.
• Performed market and supplier research using Apollo, Snow, and LinkedIn to identify new opportunities, validate partner credibility, and strengthen global sourcing strategies.
ELD HUB | June 2025 – Jan 2026
Administrative Assistant
• Maintained and updated company databases with accurate customer information.
• Organized and verified large volumes of data daily, ensuring quality and consistency.
• Supported client records management and coordinated scheduling.
• Assisted in preparing reports and documentation for management.
• Ensured smooth communication between clients and internal teams.
MIKEL OIL AND GAS LIMITED | Feb 2022 – March 2023
Customer Support & Data Management (Intern)
• Assisted in managing customer and asset databases, ensuring accuracy and consistency.
• Supported client communication by preparing structured reports and maintaining organized records.
• Applied Microsoft Excel to track service requests, schedules, and performance indicators.
• Identified and corrected data inconsistencies to improve workflow efficiency.
• Coordinated with team members to ensure timely responses and smooth client service operations.
EDUCATION
BSC. Petroleum Engineering - Kharkiv Polytechnic Institute,
Kharkiv
REFERENCES
Available upon request