Оксана

Oksana Vorobiova
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Location: Dnipro, Ukraine

Professional Summary
A professional with a technical background and experience in communication, customer service, translation, and counseling. Combines analytical thinking and problem-solving skills with strong interpersonal communication and resource coordination experience gained through volunteer projects. Interested in developing a career in logistics and international transportation, where both technical and people-oriented skills can be effectively applied.

Key Competencies
• Analytical and systems thinking; ability to process and organize large amounts of information
• Communication, negotiation, and written correspondence in Ukrainian and English
• Supplier and resource sourcing; coordination of interconnected processes
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Self-organization, multitasking, and effective work under high information load
• Fast learner with the ability to quickly adapt to new tools, technologies, and work processes

Relevant Experience and Skills
Strong analytical and systems-thinking skills, with experience working with complex information systems, data analysis, and identifying efficient solutions to practical problems.
Proficient in Microsoft Office (Excel, Word, Outlook), including advanced spreadsheet work, formula-based calculations, large datasets, and automation of routine tasks through macros.
Extensive experience in written and verbal communication with professionals from diverse fields, including clients, contractors, suppliers, and participants of international events. Skilled at identifying individual needs and adapting communication styles to achieve productive outcomes.
Experience working under high information load and time-sensitive conditions. Simultaneous interpreting at international conferences strengthened the ability to process information quickly, maintain attention to detail, and perform effectively in dynamic environments.
Experience sourcing suppliers and critical resources, coordinating procurement and delivery operations, and supporting logistics processes under conditions of limited resources and high uncertainty (volunteer activities, 2022–2024).

Professional Experience
C++ Software Developer — 5 years
Software development and maintenance, technical documentation, requirements analysis, and collaboration with clients and development teams.
Tea Master / Bartender / Tea Shop Sales Assistant — 3 years
Customer consulting, order processing, supplier communication, organizational support, and maintaining a high standard of customer service.
Private Counseling Practice — 6 months
Individual counseling sessions, active listening, needs assessment, and constructive communication in emotionally challenging situations.
Translation Projects (Freelance / Project-Based)
Written translation of technical and specialized materials between Ukrainian and English. Consecutive and simultaneous interpreting during international conferences, lectures, and educational events.
Volunteer Activities — 2022–2024
Sourcing suppliers and necessary resources, coordinating purchases and deliveries, and solving logistical and organizational challenges under conditions of limited resources and uncertainty.

Education
Lyceum of Information Technologies, Dnipro
2007–2010
National Technical University of Ukraine
"Igor Sikorsky Kyiv Polytechnic Institute"
Bachelor's Degree in Automation and Control Systems
2011–2014
Alfred Nobel University
M.A. Candidate in Psychological Assistance and Developmental Counseling
2025 – Present

Languages
Ukrainian — Native / Fluent
English — Fluent; experience in technical translation and consecutive/simultaneous interpreting at international conferences
Russian — Fluent
Japanese — Basic