Вікторія

Viktoriia Khurtovska
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Dynamic sales leader with over 12 years in sales in the CIS and GCC
markets, including 5 years in event management (operations and
sales).
Extensive expertise in the luxurious hotel sales. Led the full cycle of
sales including identifying opportunities, presentations, creating
proposals, negotiating, international and local contracting, tender
participation, service delivery and closing. Built trusted advisor
relationship with customers.
Profound experience in national and foreign trade shows and networking events with high
impact interactions. Organized events of different profiles (corporate, networkings, diplomatic,
social, exhibitions, etc.) with engagement of different stake holders and cross-departmental
interactions.
In the earlier period of career managed exhibition participation projects within office manager
role (event planning, preparation of the promotional materials and media, budgeting,
coordination with designers, contractors and suppliers, catering, booth activities, document
support, logistics).
Doing arts and cultural events as a hobby. Ready to travel or relocate.

PROF ES S IONA L EXPERIENCE

Senior Sales Manager
Premier Palace Hotel Kyiv, Ukraine
December 2025 till July 2026

• Developed and executed the sales strategies in the conditions of disrupted market to
maximize the hotel revenue

• Identified and prospected new accounts across various channels
• Represented the hotel at the trades shows, networkings and events
• Prepared tender submissions, sales proposals, RFP responses with related negotiations
• Collaborated
satisfaction
with operational departments to ensure successful service delivery and client

• Managed guest feedback reviews and responses; resolved guests’ complaints and delivered
service recoveries

• Monitored
market
markets tendencies, competitor activities and emerging opportunities in the

• Managed sales performance reporting and delivered sales reports in timely manner.

Senior Sales Manager
Fairmont Bab Al Bahr Hotel Abu Dhabi, UAE
March 2022 till June 2025

• Developed and executed sales strategies to maximize the revenues and achieve financial
targets.

• Managed account portfolio including development of the new accounts and increased market
share. Managed local and global contracting.

• Developed hotel revenue opportunities across various products with generating new leads,
growing volumes of the key producing accounts and creating new business opportunities.

• Facilitated corporate client events to increase loyalty and brand awareness. Expanded the
hotel exposure during the industrial exhibitions, meetings, networking events.

Sales Manager
Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl, UAE
August 2018 till March 2022

• Led the hotel sales to increase revenues and achieve financial targets during the pre-opening
period

• Built up the sales of the corporate segment from the scratch (individual travel, corporate
groups and long stays of rooms and residences, contributing to events, F&B and wholesale
segments)

• Analyzed market trends and develop action plans with the further implementation
• Managing the client portfolio, developing new accounts and existing clients, conduct
contracting and handling RFP’s

• Collaborating with GSO to implement global sales strategies
• Attend industry trade shows and customer events to promote the hotel and broaden loyal
customer network

Cluster Sales Manager Corporate
Radisson Blu & Park Inn Hotels Yas Island Abu Dhabi, UAE
May 2017 - May 2018

• Increased corporate and banquet sales though sales activities, solicitations and cold calling
• Developed and executed weekly action plans to increase production within assigned portfolio
• Conducted rate negotiations with the corporate clients of volume and and FIT travel applying
yielding approach

• Assisted Director of Sales in implementing the sales strategies
• Increased hotel exposure through conducting tours of the hotel and banquet facilities,
entertained qualified potential clients

Sales Manager, Events & Business Travel
Holiday Inn Kyiv, Ukraine
September 2016 - March 2017

• Managed events from the proposals stage to the actual delivery, ensuring communication
with the Operations team. Qualified and developed leads to increase hotel revenue

• Managed corporate travel segment, including proposals, contracting, RFP, negotiations
• Developed and executed actions plans for seasonal marketing campaigns
• Built trusted advisor relationship with the clients, managed customer satisfaction metrics to
achieve targets

• Prepared sales reports for the Department Head.

Events & Catering Assistant, Sales
Rosewood Abu Dhabi
March 2015 - April 2016

• Assisted in sales team in the event management administrative and operational aspects
• Handled event licensing through TCA, consulting clients regards the requirements and
ensuring timely submission of the documents

• Drafted contracts and proposals for meetings, social events and weddings
• Conducted seasonal sales activities related to cold calling, promotions, targeted DDR offers
• Assisted Director of Sales and Marketing with travel plans and reports
Guest Relations and Event Coordinator
Rosewood Abu Dhabi
March 2013 - March 2015

• Handled guest services in the Business Center and Banquet operations
• Coordinated event preparations including venue set up, menu and service arrangements,
prepared media signage for events

• Conduct cashiering and end-day reporting
• Handled departmental purchasing
• Supervised event operations (cocktail receptions, corporate meetings, weddings, ladies
events, outside catering)

S K IL L S
Sales Management, Revenue Growth & Upselling, Strategic Account Management, Global & Lo-
cal Contracting, Sales Presentations & Proposals, Negotiations, Event Management, Trade
Shows, Team Management & Leadership, Marketing, Office Administration

L A NG U A G E S
English (fluent), Arabic (intermediate), Russian (fluent), Ukrainian (native)

E D U CA TI O N
• Executive MBA, Institute of Psychology & Entrepreneurship, Kyiv Ukraine (2026)
• Master’s Degree, Translation (English and Arabic Languages), Kyiv National Linguistics
University, Ukraine (2006-2007)
• Bachelor’s Degree with honors, Translation (English and Arabic Languages), Kyiv National
Linguistics University, Ukraine (2002-2006)
• Lycée #6, graduate with honors, Lubny, Ukraine - 2002

CE R TIF ICA TIO N
• 2024 - Social Media Marketing and Positioning
• 2018 - Demand Management, ESSEC Business School Course
• 2018 - Fundamentals of Revenue Management, ESSEC Business School Course
• 2016 - Hotel Distribution Course, ESSEC Business School Course
• 2016 - Hotel Solution Selling, IHG Global Learning Training