Валерія

Valeriia Biliavska
Experience
Effy Jewelry Manager Dec 2021 - Apr 2026
Effy Jewelry HFMSC GROUP CORP
New York, US, United States
Summary
Strategic thinker with a master's
Managed daily operations of the jewelry store, ensuring optimal inventory
degree in International Business and
levels and customer satisfaction.
hands-on experience in high-value
Developed and implemented sales strategies that increased revenue by
retail environments. Proven success
15% over the fiscal year.
in team leadership and service
Trained and mentored a team of sales associates, fostering a collaborative
excellence, effectively resolving
and high-performance work environment.
conflicts to maintain customer
Oversaw visual merchandising to create appealing displays that increased
satisfaction. Natural ability to
foot traffic and engagement.
analyze market trends and
Collaborated with marketing teams to develop effective advertising
customer preferences, leveraging
campaigns targeting key demographics.
insights to inform sales strategies.
Fostered a culture of continuous improvement by regularly soliciting
Passionate about driving business
feedback from staff and customers.
growth through exceptional service
and innovative marketing solutions.
Pitt Boss iGAMING Jun 2020 - May 2021
Confidential (under NDA) Ukraine Contact Info
Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація»)
Managed customer communication through email and live chat support.
Responded to player inquiries and resolved issues in a professional manner. [відкрити контакти](див. вище в блоці «контактна інформація»)
Assisted customers with account verification, payments, and game- Brasov, RO,
related questions. Romania/Ukraine,UA,Odessa
Keep VIP players engaged and satisfied via calls.

Jewelry Expert Oct 2018 - Oct 2021
Skills
Royal Caribbean Cruise Ltd - Celebrity Revenue Growth
Equinox-Starboard Cruise Services Inc Expert
Miami, US, United States
Time Management
Provided expert guidance to clients on jewelry selection, ensuring Expert
personalized recommendations based on individual preferences and
occasions. Marketing Campaigns
Expert
Executed sales strategies that resulted in a 15% increase in quarterly
Team Leadership
revenue through targeted promotions and customer engagement.
Expert
Trained and mentored new staff on product knowledge, customer service Critical Thinking
best practices, and sales techniques. Expert
Managed daily operations of the jewelry department, ensuring the Customer Satisfaction
highest levels of customer service and satisfaction. Expert
Conflict Resolution
Expert
Analytical Skills
Expert
Sales Strategies
Expert
English Educator Sep 2016 - Mar 2018 Problem Solving
School of World Languages Expert
Poland MS Office
Expert
Developed and implemented engaging lesson plans that catered to
Slack
diverse learning styles and abilities.
Advanced
Facilitated interactive discussions and activities to enhance students'
communication and critical thinking skills.
Evaluated student progress through formative assessments, providing Languages
constructive feedback to improve learning outcomes.
Incorporated technology and digital resources into the curriculum to English
enhance student engagement and accessibility. Fluent
Collaborated with colleagues to create interdisciplinary projects that Polish
fostered a deeper understanding of language and literature. Fluent
Analyzed student performance data to identify trends and areas for
improvement in instruction. Russian
Native
Ukrainian
Education Native

ENGLISH PHILOLOGY - Bachelor's Degree
HUMANITAS UNIVERSITY
2014 - 2018 Katowice, Poland

International Business - Master Degree
WSB UNIVERSITY
2018 - 2021 Katowice, Poland