Юлія

YULIIA OLKHOVSKA
QA Engineer | Building Scalable QA Processes
Kyiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»), [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
QA Engineer with hands-on manual testing experience across web, mobile, desktop, and browser-extension products in fintech, e-commerce, education,
healthcare, and data-privacy domains. Built QA processes from scratch on three products, growing one QA team from 1 to 8 people and authoring 6,000+
test cases across projects. Stabilized release cycles from ad-hoc to predictable bi-weekly/monthly cadences and led cross-functional QA collaboration
across distributed teams.

CORE SKILLS
Manual Testing Web, mobile (iOS/Android), desktop; functional, regression, integration, smoke, exploratory, UAT; Xcode logs,
Logcat, ADB, BrowserStack, Chrome DevTools
Test Process Test strategy, test plans, checklists, risk-based testing; Xray (Jira), TestRail, Redmine, Git/GitHub/GitLab
API Testing Postman, Swagger, Fiddler, Charles — REST, status codes, headers, auth flows, traffic debugging
SQL / MySQL Data validation, joins, queries for QA verification
Infrastructure Docker (docker-compose, container logs), Kibana (Discover, log analysis), Firebase Crashlytics, Sentry
Methodologies Agile, Scrum, Kanban — sprint planning, release coordination
Leadership Built QA teams from 1→8; coordinated releases with up to 6 developers; led 24/7 team of 10
AI Tools Claude, ChatGPT, Gemini — test-case generation (boundary/negative), requirements analysis, SQL queries,
regression prioritization; MCP→Jira: bug description + screenshots → auto-drafted ticket
Languages Ukrainian (Native), English (B2)

PROFESSIONAL EXPERIENCE
Eauto Plus — QA Engineer & Call Centre Lead, Passenger Transportation LMS Jul 2025 – Present
• Test FE and BE (API, MySQL, UI) of a new LMS covering 10 domestic routes (5–7 daily departures, 20–30-seat buses) and 4 international routes (2 daily
departures, 50-seat buses)
• Built QA coverage from scratch (~2,000 test cases/checklists); catch at least one major/critical defect every 2–3-week release cycle before production
• Lead a 24/7 call-centre team of 10 (Ukraine and abroad); cut average call-handling time from 40s to 20s (-50%)
• Applies AI tools (Claude, ChatGPT, Gemini) to accelerate test-case generation, requirements review, and bug reporting via MCP integration
Transcenda — QA Engineer (Middle → Senior), Outstaffing Apr 2022 – Mar 2025
Client: FinalSite — CRM Platform Jun 2023 – Mar 2025
CRM platform serving 4,000+ US school districts and 3,000+ schools worldwide
• Sole backend QA on a full legacy-to-modern platform rewrite; coordinated testing with 6 developers and 1 frontend QA
• Built the test management process from zero in Xray/Jira — authored ~1,500 test cases; started API test automation (20 cases) under mentor guidance
• Established a centralized test documentation repository, adopted by 5–6 teams/sub-products company-wide
• Supported a second team's frontend testing, helping them meet release deadlines
Client: SpotOn — Payment Terminal Solutions Apr 2022 – Jul 2023
$3.6B-valued POS company competing with Toast and Square in the restaurant/retail space
• Built an end-to-end manual testing framework from scratch (functional, regression, hardware-specific) covering up to 10 terminal models per quarter;
authored/rebuilt ~2,500 test cases
• Stabilized the release cycle from irregular to a consistent bi-weekly cadence as part of an 8-person team
• Delivered bi-weekly demos to product owners, translating QA outcomes into business insights
Aura (via FigLeaf) — Middle QA Engineer, Lenovo Smart Privacy Mar 2020 – Feb 2022
VPN, password manager, and browser extensions — Lenovo's privacy app, pre-installed via Lenovo Vantage
• First QA engineer on the project; built the QA process from scratch and grew the QA team from 1 to 8
• Built test coverage across 6 platforms (Windows, macOS, iOS, Android, Chrome/Firefox/Safari extensions); maintained a stable monthly release
cadence over 2 years
• Coordinated a 30-person, 2-week beta test ahead of the 2021 public launch — delivered with zero critical bugs and full planned scope
• Worked with a distributed team across time zones; reproduced and resolved 100% of customer-support bug escalations
Rademade — QA Engineer, Affiliate, Educational & Medical Web Platforms Jan 2017 – Dec 2018
• Organized testing across 4 concurrent projects; introduced TestRail, wrote Cucumber scenarios for the automation team, and ran JMeter load/stress
testing
Early Career — QA Engineer, Educational Platforms (Govitall.com & Lifeisgoodlabs) Sep 2014 – Jul 2016
• Developed QA checklists later adopted by 2+ additional projects; tested an iOS app and APIs, validated data via SQL, and managed the bug lifecycle in
Redmine

EDUCATION
Master's Degree, System Analyst — National State Tax Service University of Ukraine, 2007–2013
Informatics & Computer Science — Automated Information Processing & Control Systems