Дмитро

Dmytro Sushkov
Business Development Manager | Account Manager | Relationship Manager

Professional Summary
Business development and account management professional with 8+ years of experience
in sales, client relationship management, logistics, IT, iGaming, and financial services.
Experienced in full-cycle sales, C-level negotiations, business development across North
America and Europe, customer retention, and revenue growth.

Work Experience
Jan 2026 – Jul 2026 | Relationship Manager | Freedom Holding

 Managed relationships with high-net-worth and institutional clients on the Freedom24
platform.
 Delivered personalized investment support and trading assistance.
 Handled onboarding, inquiries, retention, and issue resolution.
 Promoted services and upsell opportunities while maintaining regulatory compliance.

Feb 2025 – Nov 2025 | Business Development Manager | Netronic

 Identified and qualified new clients and strategic partners.
 Managed the full sales cycle from lead generation to contract signing.
 Conducted market analysis, competitor monitoring, and product positioning.

Mar 2024 – Jan 2025 | Account Manager | Netgame iGaming

 Primary point of contact for operators and aggregators.
 Managed onboarding, integrations, and technical support.
 Monitored account performance and identified growth opportunities.
 Ensured customer satisfaction and regulatory compliance.
May 2023 – Dec 2023 | Business Development Manager | Archivizer

 Prospected and engaged decision-makers using ZoomInfo, RocketReach, LinkedIn Sales
Navigator and email outreach.
 Conducted discovery calls, presentations, negotiations, and deal closing.
 Built and maintained long-term business relationships.

Nov 2019 – Jan 2023 | Customer Sales Team Leader | US/Canada Trucking Company

 Led and mentored a sales team.
 Generated and converted leads through outbound sales activities.
 Maintained long-term customer relationships and account growth.

Feb 2017 – Oct 2019 | Logistics Operator and Dispatcher | US/Canada Trucking Company

 Managed logistics operations and dispatching.
 Conducted cold outreach and converted prospects into customers.

Education
Bachelor's Degree, Grain Operation and Storage Technologies
Kyiv National University of Food Technologies (2014–2019)

Additional Education
English language and pre-university programs in the UK, USA and Canada:
Brooke House College (UK), Queens College (NY), SDSU (CA), University of Guelph,
Columbia College (Canada)

Languages
Ukrainian (Native), Russian (Native), English (Professional)

Core Skills
Business Development, Account Management, Relationship Management, B2B Sales, Lead
Generation, Negotiation, Client Retention, CRM, Market Research, C-Level Communication,
Cold Outreach, Financial Services, iGaming