Asger

ASGER SARTO
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PROFILE
Customer-focused and responsible professional with experience in the banking sector,
customer service, and operational environments, where structure, communication, and
relationship building have been essential. I am motivated by delivering outstanding customer
experiences and engaging with people in a professional, approachable, and respectful
manner.

Through my experience at Danske Bank, I worked with retail banking operations, customer
engagement, and advisory services, while my background in the Armed Forces and the
security industry strengthened my ability to remain composed, work efficiently, and deliver
high-quality results—even in fast-paced environments.

I thrive in environments with clear goals, strong teamwork, and a customer-focused
approach. I am passionate about building trust, delivering outstanding customer
experiences, and creating long-lasting customer relationships.

CORE COMPETENCIES
●​ Customer service and customer experience
●​ Telephone and written customer communication
●​ Relationship building and communication
●​ Retail banking operations
●​ Customer advisory and needs analysis
●​ Digital solutions and self-service tools
●​ Collaboration and teamwork
●​ Attention to detail and quality assurance
●​ Thriving in target-driven and performance-focused environments
●​ Professional handling of confidential information

PROFESSIONAL EXPERIENCE
Customer Advisor (Daily Banking)

Danske Bank, Aarhus​
Aug. 2020 – Nov. 2020​
Apr. 2025 – Nov. 2025

●​ Assisted customers with their everyday banking needs and financial matters
●​ Provided advice and guidance tailored to customer needs
●​ Helped customers navigate digital banking solutions and self-service tools
●​ Built strong customer relationships through professional and empathetic
communication
●​ Managed administrative tasks with a high level of accuracy and quality

Security Specialist

Eagle Shark Security, Copenhagen​
Sep. 2022 – Dec. 2025

●​ Worked in service-oriented roles with a strong focus on people and relationship
management
●​ Managed complex situations professionally and with a solution-oriented mindset
●​ Collaborated with colleagues, authorities, and external stakeholders
●​ Communicated clearly, confidently, and respectfully with a diverse range of
individuals

Military Police Officer

Danish Armed Forces, Aalborg​
May 2021 – Oct. 2022

●​ Delivered guidance, support, and communication in operational environments
●​ Maintained composure and decisiveness in high-pressure situations
●​ Worked closely with colleagues to ensure high standards and effective task execution
●​ Demonstrated responsibility, discipline, and integrity at all times

Security Specialist

DFDS, Copenhagen / Oslo​
Jan. 2023 – Apr. 2023

●​ Delivered excellent service and ensured the professional handling of guests and
passengers
●​ Worked in an international environment with a strong focus on communication and
teamwork
●​ Resolved inquiries and challenges in a calm, professional, and solution-oriented
manner

EDUCATION AND TRAINING
 ●​ Military Police Training – Danish Armed Forces
●​ Basic Military Training – Danish Armed Forces
●​ Sirius Patrol Basic Training – Danish Armed Forces
●​ Fire Safety and First Aid Training – Danish Armed Forces
●​ Ambulance Medical Crew Training – Falck
●​ Upper Secondary School Diploma (STX) – Silkeborg
●​ Civil Pilot Training (Glider) – Silkeborg Flying Club

LANGUAGES
●​ Danish – Native
●​ English – Fluent
●​ German – Intermediate

PERSONAL STRENGTHS
●​ Customer-focused and approachable
●​ Positive, proactive, and engaged
●​ Reliable and highly responsible
●​ Excellent communication and interpersonal skills
●​ Professional and trustworthy
●​ Collaborative team player
●​ Strong relationship-building abilities
●​ Passionate about delivering exceptional customer experiences