Катерина

KATERYNA BOBRULKO
PERSONAL DETAILS

Ukraine, Chernigov, 14000 Chernigov
[відкрити контакти](див. вище в блоці «контактна інформація»), +30630593946
Date of birth: January 14, 1998
Nationality: Ukraine
Civil status: Single

EDUCATION

Master’s in Philology (English and literature) Sep 2015 - Feb 2021
National Teachers-Training University T.G. Shevchenko

EMPLOYMENT

English comment moderator May 2023 - Nov 2025
AMO Pictures
Responding to comments on DramatizeMe, AniMatters, Lovebuster etc. YouTube and Facebook pages;
Engaging in discussion under the video;
Responding to messages from users in direct;
Dealing with spam;
Used Notion to provide timely updates to viewers about new episode releases across social media
channels, keeping the audience informed and engaged;
Preparing monthly reports on the results of work with the audience;
Work with AI Tool (https://app.commentguard.io/).
Answering with the help of AI to the comments in different foreign languages (Spanish, German, Polish,
Portuguese, Hindi).

Team Lead of English Facebook location Nov 2025 - Jul 2026
AMO Pictures
Managed audience engagement by responding to comments across YouTube and Facebook, ensuring
timely and professional communication;
Mentored and supported team members by providing guidance;
Monitored content schedules in Notion, ensuring accurate tracking of upcoming series and episode
releases;
Informed viewers about new episode releases across social media channels by providing accurate and
timely updates;
Moderated the Ukrainian Facebook channel;
 Tracked, documented, and audited both personal and team performance to ensure accuracy,
consistency, and high-quality work.

Remote Content Moderator Aug 2022 - Apr 2023
SKELAR
Moderation of content on the site (photo/profile description/verification of user account);
Search and ban of Frauds, Scammers and Suspicious users, maintenance of Excel tables;
Cooperation with the Support team;
Сonstant communication with colleagues in Slack;
Analysis of Reports of abuse from users, creating cases;
Analysis of payment issues;
Сontrol and fixation of the work of chatters on a shift.

Logistic manager Jun 2021 - Feb 2022
Flag-Men-S
Communication with customers online, chats, calls;
Supporting the clients in all the questions concerning the shipping (transportation cost calculation,
providing information about the location of the car along the route from the moment of loading to
unloading, consultation regarding permits (documents) for border crossing;
Ordering permits (documents) for border crossing;
Searching the applications for shipping;
Coordination of drivers regarding the route and regarding the place of refueling;
Preparation and completion of primary accounting;
Сonfident user of such websites and programs: https://della.com.ua/, https://lardi-trans.ua/, https:
//bookkeeper.kiev.ua/, https://shlyah.dsbt.gov.ua/, https://www.trans.eu/, https://etoll.gov.pl/ua/, Track
Control.

Sales menager Nov 2020 - Jun 2021
Wood Palet
Communication with customers online, chats, calls;
Supporting and consulting clients in usage and parameters of the product;
Searching and replenishing of the customer base;
Participation in tenders and purchase of timber (https://utes.net.ua/);
Making and maintaining of foreign economic contracts;
Searching for sea and auto transport for the delivery of goods and equipment;
Purchasing and delivery of equipment (machine tools) from China.

SKILLS

Microsoft Office Browser

Google Workspace Team Leadership
Comment Moderation Social Media Management

AI Tools Proficiency

LANGUAGES

Russian Ukrainian

English

QUALITIES

High communication skills Easily solve technical problems

Highly motivated and positive Problem solving