Ольга

Olya Maryntseva
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація») | Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

Profile Summary

I am a dedicated, passionate, and caring professional with excellent planning and
coordination skills. A strong multitasker and naturally stress-resistant, I thrive in high-
pressure environments and manage high-volume workloads with focus and efficiency. As a
natural communicator and problem solver with a growth mind-set, I constantly seek new and
improved ways to deliver results and optimize operations across all my projects.

I am also an open-minded, energetic, and highly motivated social and community support
worker, project manager, and entrepreneur with expertise in healthcare administration, team
leadership, and international economy. My background in the international economy enables
me to approach challenges from a global perspective, particularly within the context of
international education and immigrant integration.

With a proven ability to collaborate with higher education institutions, government agencies,
and community organizations, I am passionate about advocating for the rights of individuals
and supporting them in navigating national pathways to social services, employment,
education, and recognition of professional qualifications. My experience and leadership
capabilities position me to drive dynamic change and enhance the visibility and impact of
organizations like ICOS, championing international students and promoting high standards in
global education.

Key Skills

Project Management: Experienced in managing diverse projects across social services,
healthcare, and education. I excel in coordinating teams, ensuring timelines are met, and
aligning objectives with organizational goals to deliver impactful results.

Case Management (Social, Healthcare, Personal Crises): Extensive experience providing
case management support for individuals facing social, healthcare, and personal crises. I
ensure clients navigate complex systems, access essential services, and receive the
entitlements they deserve.

Event Management: Proven ability to plan, organize, and execute events of varying scales,
from community outreach initiatives to international conferences. I manage all logistics,
secure partnerships, and ensure effective engagement with stakeholders.

Negotiation for Entitlements: Skilled in negotiating on behalf of under-represented or
marginalized communities, advocating for their rights, and securing due entitlements and
services from government bodies and other organizations.

Networking & Professional Connections: Strong networking capabilities, connecting
professionals across local, national, and international projects to facilitate collaboration and

resource-sharing. I build relationships with stakeholders that create lasting partnerships and
drive collective impact.

Promotion & Advocacy: Expertise in promoting projects and advocating for key issues with
local and national authorities, including community leaders, county councils, public service
executives, and politicians. I represent organizational interests and ensure visibility for
important initiatives.

Education

Master’s in Public Administration of Healthcare Facilities, 2022 – Petro Mohyla
Black Sea National University
Specialized Degree in International Economics (equivalent to Master’s level under
Ukrainian qualifications framework), 2002 – Vasyl’ Stus Donetsk National University
Certified Translator in Professional Communication – Ministry of Education and
Science of Ukraine

Professional Experience

Community Development Worker
NEWKD (North, East and West Kerry Development)
September 2022 – Present

Supported the integration of displaced Ukrainian citizens by providing guidance
on accessing social services, education, healthcare, housing, and employment
opportunities in Ireland.

Acted as a cultural and linguistic liaison between Ukrainian individuals and local
service providers, using fluency in English, Ukrainian, and Russian to ensure
clear, compassionate communication and support.

Facilitated community outreach activities, workshops, and informational events to
build awareness and strengthen connections between Ukrainian newcomers and
local communities.

Collaborated with public service agencies, NGOs, and local authorities to
advocate for the needs of displaced individuals and ensure inclusive, equitable
service delivery.

Initiated the development of a Professional Recognition Guide—a joint initiative
with Irish regulatory bodies—to support internationally qualified individuals in
navigating recognition pathways for regulated professions in Ireland.

Engaged in collaborative projects with Munster Technological University
(MTU), Ukrainian Embassy in Ireland, Ministry of Education and Science of

Ukraine, Irish Refugee Council and other Irish institutions and agencies,
including:

o Ukrainians in Kerry website (www.ukrainiansinkerry.ie) – developed in
collaboration with multiple stakeholders to centralize essential information
for Ukrainian residents.

o NMT (National Multi-Subject Test) examination - an entrance
examination used in Ukraine for university admissions, especially adapted
in recent years for students affected by displacement due to the war
coordinated with MTU, NEWKD and Ukrainian Center for Educational
Quality Assessment (UCEQA), under the supervision of the Ministry of
Education and Science of Ukraine.

o CAO Workshops for Ukrainians in Ireland – partnered with MTU to
deliver tailored sessions guiding students through the Irish higher
education application process.

Ukrainian Support Officer
Kerry ETB
April 2022 – September 2022

Identified and resolved qualification recognition issues by highlighting a
discrepancy in the comparison of Irish and Ukrainian qualifications provided by
NARIC. Collaborated with the admissions office team to successfully amend the
assessment, ensuring fair access for Ukrainian applicants.

Established and managed a Telegram group as a direct communication channel
with Ukrainians across Kerry, significantly improving engagement and raising
awareness of Further Education and Training (FET) programmes (NQF Level 1–
6).

Advocated for accessibility by identifying and initiating changes to the English
language requirements for a welding course, making vocational training more
inclusive for non-native speakers.

Mapped and communicated progression pathways between NFQ Levels 1–6 and
higher education, providing clear, accessible guidance to Ukrainian students both
verbally and in writing.

Provided front-line support to Ukrainian learners by offering accurate and timely
information on access and progression opportunities from initial contact to enrollment
support.

Represented Kerry College at the NEWKD Kerry Jobs Fair (2022) and in a
national video interview with Changing Ireland, showcasing educational pathways for
displaced people.

Developed and translated key resources (web content, flyers, posters) to ensure
clarity and accessibility of information for Ukrainian learners.

Built and maintained strong links with service providers both within Kerry ETB
and externally, facilitating a collaborative, whole-of-community approach to support
delivery.

Led community outreach through regular presence at local hubs and offices across
Kerry, actively promoting educational services and building trust within the Ukrainian
community.

Head of Department
Dobrobut Medical Network, Ukraine
2021 – February 2022

Coordinated the global event: Actively participated as a team member in the
organization of the World Cardiology Event (RHS) in Kyiv, contributing to the
logistics, program development, and international collaboration.

Operational oversight: Managed and streamlined the coordination of departmental
activities within the clinic, ensuring efficiency and high standards in patient care and
service delivery.

International collaboration: Worked closely with doctors and medical facilities
worldwide, fostering strong relationships and coordinating patient referrals, treatment
plans, and medical procedures across borders.

Staff management: Led the creation and management of personnel work schedules,
ensuring optimal staffing levels and smooth operations across departments.

Patient transportation & treatment logistics: Organized the transportation and
treatment of patients worldwide, facilitating seamless international medical
transfers and ensuring the delivery of timely care.

Financial and inventory management: Utilized the MIS Dr. Eleks program for
accounting material, technical, and financial movements, contributing to effective
resource management and maintaining accurate records.

Inventory oversight: Spearheaded the preparation of inventory lists, managed
inventories, and ensured timely ordering of medicines, ensuring availability and
minimizing shortages.

Following internship at Ministry of Health of Ukraine

Managing Partner
Nom Nom Group, Ukraine
July 2015 – Present

Conducted market research and competitor analysis to define the strategic
positioning of the company and drive competitive advantage.

Led strategic sessions, overseeing budget management and financial planning,
ensuring effective resource allocation and operational efficiency.

Directed day-to-day operations while focusing on customer expansion and business
optimisation, maximizing profitability and market reach.

Ensured regulatory compliance by maintaining strong relationships with relevant
regulatory bodies, ensuring adherence to industry standards.

Developed and implemented KPIs and employee incentive programmes to foster
productivity, align team goals with company objectives, and drive employee
satisfaction.

FEA Manager
Crystal Group, Ukraine
1999 – 2000

Negotiated and managed business correspondence with international partners,
fostering strong relationships and ensuring smooth communication.

Concluded contracts and monitored their implementation, ensuring compliance
with agreed terms and optimizing business outcomes.

Organized logistics processes, focusing on the optimization of cargo
transportation costs, leading to improved operational efficiency and cost-
effectiveness.

Prepared customs documents and ensured the execution and receipt of necessary
certificates, permits, licenses, and quality passports to facilitate smooth
import/export processes.

Conducted market analysis, identifying supply-demand correlations and adapting
strategies to meet evolving market conditions.

Hostess
McDonald’s Ukraine, Ltd.
1998 – 1999

Languages

English (Fluent)
Ukrainian (Native)
Russian (Native)

Technical Skills

MS Office, CRM Systems, MIS Dr. Eleks, Business Analytics Tools

Social & Advocacy Initiatives

Author of the social project I’m a Human, highlighting medical heroism during
COVID-19.
Coordinator of ukrainiansinkerry.ie, an info hub for Ukrainians in Co. Kerry.
Initiated the development of a Professional Recognition Guide (Recognition of
Ukrainian professions/ qualifications – Google Диск) - a joint initiative with Irish
regulatory bodies to support internationally qualified individuals in navigating
recognition pathways for regulated professions in Ireland.