Оксана

OKSANA IEFIMENKO

PROFILE
Retail and visual merchandising professional with 11+ years of experience
at Louis Vuitton.
CONTACTS
Strong background in visual merchandising, store operations, team
[відкрити контакти](див. вище в блоці «контактна інформація») coordination and product presentation. Experienced in supporting store
openings, conducting trainings and implementing brand standards.
[відкрити контакти](див. вище в блоці «контактна інформація»)

Worked closely with retail and operations teams to improve store
performance, maintain visual standards and support business goals.

SKILLS International experience through business trips and support projects in
Poland, Turkey and Kazakhstan.
High-standard retail operations
Retail KPIs analytics PROFESSIONAL EXPERIENCE
Visual merchandising
Louis Vuitton JULY 2020 – FEBRUARY 2025
Commercial product presentation
Competitor & Market Analysis Team Leader of Women’s Department and Visual Merchandiser
Commercial mindset
Business trip to Warsaw (June–December 2024) to support the opening of a
Training & Onboarding new men’s store and the local team
Operational support of the store (cashdesk, inventarisation, rebalancing)
Managed and coached team of 5 CA, driving service excellence
LANGUAGES Analyzed sales KPIs to optimize product placement and increase sell-through
Built and expanded a loyal client base with a focus on long-term engagement
English — Professional working Led visual merchandising initiatives and guided the team to elevate results in
proficiency all Women’s department (RTW, Shoes, LG, Accessories)
Styled and prepared looks for editorial projects, for press materials and events
Italian — Elementary (currently Conducted training sessions, onboarding and mentorship for newcomers
studying) Created collection feedbacks, reports and systematic competitor analysis
Planned store orders considering client preferences and commercial goals
Ukrainian — Native Regular business trips to support new store openings (Turkey, Poland)
Top performer in Fine Jewelry, High-End, Ready-to-Wear and Cross-Selling
Russian — Native NOVEMBER 2017 – JUNE 2020

Senior Client Advisor and Visual Merchandiser, Specialist for Women’s and
INTERESTS Men’s RTW, Shoes, and Accessories
Visual merchandising of all categories and displays according to
Fashion commercial goals
Handled client repairs and quality requests, ensuring exceptional service
Travel and transferfing it to purchase
Developed and maintained loyal client base
Squash Support in organization of private client presentations and events
Participated in the buying process for both store and individual client orders
Skiing Conducted competitor and price analysis
Supported in-store animations and team trainings in Kazakhstan and Poland
 JANUARY 2016 – OCTOBER 2016
Senior Client Advisor and Leather Goods Specialist
Top performer of the store
Regular interaction with VIP clients
Visual merchandising for leather goods and accessories
Organized styling events for clients
Prepared analytical feedback reports
Worked cross-functionally with merchandisers from other categories to
drive cross-selling
Conducted morning briefs to motivate the team and increase sales

NOVEMBER 2012 – DECEMBER 2015
Client Advisor and Store Administrator
Managed and developed the Accessories category
Achieved 100–130% of planned sales results
Styling events and in-store activations for clients (Kyiv and Warsaw)
Ensured consistent sales growth
Supported visual merchandising and other sales teams
Provided personalized client service, including product personalization
(hot stamping)
Conducted seasonal trainings
Team support in business trips and internal events

EDUCATION

Master’s Degree in Marketing, with distinction 2008 - 2009
Kyiv National University of Trade and Economics
(KNUTE)
Bachelor’s Degree in Business and 2004 - 2008
Entrepreneurship, with distinction
Kyiv National University of Trade and Economics
(KNUTE)

TRAININGS
Communication skills

Rethink retail

Dare to propose

Etiquette in Client Service

Active listening in building client relationships