Контактна інформація

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Досвід роботи

Crew Operator

з 11.2021 по нині (4 роки 11 місяців)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Carried out crew changes in the amount of 35+ crew members per month.
- Mantained the pool of over 300+ crew members for 37 vessels by being in constant contact with crew members and reviewing their availability and eligibility.
- Verified passports, seaman’s books, visas, medical certificates, STCW certificates, flag-state endorsements, and other mandatory documents prior to crew deployment.
- Prepared and distributed joining instructions, flight itineraries, crew change details, travel confirmations, and embarkation documentation to seafarers and relevant vessel personnel.
- Maintained and updated comprehensive crew databases and electronic personnel records for seafarers, ensuring accurate information and easy access to employment and compliance documentation.
- Liaised daily with seafarers, ship managers, port agents, and travel agencies to ensure smooth crew movements.
- Supported the resolution of last-minute crew changes, travel disruptions, documentation issues, and operational emergencies, minimizing delays to vessel operations.

Flag operator

з 10.2020 по 11.2021 (1 рік 2 місяці)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Monitored certificate expiry dates and renewal requirements and follow up with fleet crew operators.
- Maintained a high level of accuracy in electronic applications and vessel records, ensuring data consistency between supporting documents and dedicated Flag State systems.
- Ensured that more than 85 applications monthly were submitted accurately and within required timelines, contributing to efficient vessel certification processes.

Crewing operator assistant

з 06.2020 по 10.2020 (5 місяців)
Епсілон Мерітайм Сервісез Лтд, Одеса (Пошук персоналу, HR)

- Provided general administrative and operational support to the Crewing/Crew Operations Department.
- Assisted with onboarding and pre-departure documentation for joining crew.
- Maintained accurate crew records, databases, and personnel files.
- Assisted in checking passports, visas, seaman’s books, certificates, and medical documents.
- Monitored the validity of STCW certificates, training, medical fitness, and other mandatory documents.

PROJECT & EVENT MANAGER

з 09.2019 по 04.2020 (8 місяців)
Incentive Europe, Дистанційно (Туризм)

- Coordinated services for events and incentive trips for a group range of 20-150 guests, such as accommodation and
transportation for participants, facilities, catering, special needs requirements and event security.
- Collaborated with Software developer and implemented a database system within 1,5 month which enabled better
project turnaround timeframes by 35% improvement.
- Organized administrative details, such as nancial operations and responses to inquiries with personalized
programs and quotations within 1-3 days timeframe.
Planned and developed programs, agendas for one of the biggest international event - Eurovision Song Contest
2020.
- Promoted events, convention and incentive trips in the Netherlands for RU-speaking markets by performing tasks such as maintaining good contact with professional and trade associations
and producing brochures and other publications.

IT SUPPORT SPECIALIST

з 10.2018 по 02.2019 (5 місяців)
Stenden Hotel, Дистанційно (Готельно-ресторанний бізнес)

- Met deadlines while maintaining high-quality deliverables.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Performed general maintenance and repair.
- Demonstrated ability to manage multiple tasks while remaining adaptable and exible.

Освіта

NHL Stenden University / Netherlands

Hospitality, Одеса
Вища, з 2016 по 2022 (6 років)

Знання і навички

• Attentiveness
• Work with the database
• Ability to work in multitasking mode
• Business communication
• Time management
• MS Excel
• Business correspondence
• MS Word
• MS Outlook
• Discipline
• Ability to quickly learn new information

Знання мов

• Англійська — просунутий
• Українська — вільно
• Французька — середній