Yaroslav

YAROSLAV HNATENKO
Operations Assistant

ABOUT ME
Analytical professional with an engineering background and strong
structured thinking. Experienced in data analysis, process improvement,
customer communication, and working in international environments.
[відкрити контакти](див. вище в блоці «контактна інформація») Able to combine technical understanding with effective collaboration,
communication, and a structured approach to solving challenges.
Blaricum, 1261JB Motivated to grow in Business Analysis, Operations, and data-driven roles.

[відкрити контакти](див. вище в блоці «контактна інформація»)
EXPERIENCE
[відкрити контакти](див. вище в блоці «контактна інформація»)
Retail Operations Assistant 2023 - 2026
ALW Studio (Retail Design Solutions | Interior Architecture)

Supported retail projects for international cosmetic brands, including
installation, maintenance, and replacement of merchandising equipment

EDUCATION in stores.
Managed inventory records and warehouse organization, ensuring
Bachelor of Science in Mechanical
accurate stock control and efficient storage utilization.
Engineering
Lublin University Of Technology Collaborated with team members, clients, and retail staff to resolve

2017 - 2022 operational issues and maintain project timelines.
Contributed to process improvements in warehouse and field operations

Genius School (Certificate of through structured organization and problem-solving.
Completion, 2024)
Project Management Training Waiter & Kitchen Assistant 2022 - 2023
2024 - 2025 Van der Valk Hotel - De Witte Bergen

Served customers and took orders
Assisted with food preparation and kitchen operations
SKILLS Maintained cleanliness and hygiene standards
Worked efficiently in a fast-paced environment
Logistics Coordination

Process optimization
Business Assistant (Family Business) 2020 - 2022
Client Communication EcoMat Solutions (Material Processing & Logistics Company)

Inventory Management Worked closely with company management in a family-owned business,
supporting daily operations and business development activities.
Problem Resolution
Responsibilities included logistics coordination, basic financial handling,
Technical Maintenance and communication with clients and partners.
Actively involved in customer acquisition, including cold outreach, lead
qualification, and managing clients through the full sales cycle from first
LANGUAGE contact to first order completion.
Also coordinated small team members assisting with operational tasks
English Dutch and ensured smooth execution of daily workflows.

Ukrainian Polish