Анна

ANNA ZUBOVYCH
📍 Chernivtsi, UA | ✉️ [відкрити контакти](див. вище в блоці «контактна інформація») | 📞 [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Project Manager with 5+ years of professional experience across IT, education, HR, corporate training, and wellbeing. Hands-on experience managing IT projects across Education, Marketing, Healthcare and Telecom domains, leading cross-functional teams of up to 12 people and managing multiple projects simultaneously for clients across Ukraine, EU and the UK. Experienced in Agile/Scrum project delivery, project planning, stakeholder management, scope and schedule management, risk and dependency management, and client communication. Strong Business Analysis background with experience in requirements and process analysis. PRINCE2 Practitioner with strong communication and people management skills.

CORE COMPETENCIES
• Project Management & End-to-End Project Delivery
• Agile & Scrum
• Project Planning, Scope & Schedule Management
• Risk, Issue & Dependency Management
• Stakeholder & Client Management
• Cross-Functional Team Leadership
• Requirements & Business Analysis
• Project Documentation & Reporting
• Change Management
• Client Contract Negotiation

TOOLS & METHODOLOGIES
Agile | Scrum | PRINCE2 | Jira | Confluence | Slack | Microsoft Teams
Sprint Planning | Daily Stand-ups | Retrospectives | Sprint Demos

PROFESSIONAL EXPERIENCE
COUNSELLOR
Wellbeing Company | 2020 – Present
• Deliver EAP counselling and mental health workshops for employees.
• Develop and support organizational wellbeing strategies and initiatives.
• Facilitate workshops in a corporate environment.
PROJECT MANAGER
KeenEthics | 2022 – 2024
• Managed multiple IT projects simultaneously across Education and Marketing, leading cross-functional teams.
• Managed 6–12 month projects for clients across the EU, overseeing scope, schedules, deliverables, risks, issues, and dependencies.
• Applied Agile/Scrum practices and facilitated Sprint Planning, Daily Stand-ups, Retrospectives, and Sprint Demos.
• Coordinated stakeholders, managing requirements, priorities, expectations, and project communication.
• Used Jira and Confluence for project tracking, workflow management, and documentation; Slack and Microsoft Teams for team communication.
• Negotiated client contracts and aligned business requirements with project scope and delivery capabilities.
PROJECT MANAGER
SoftServe | 2021 – 2022
• Managed Telecom IT projects, ensuring delivery within agreed scope, timelines, and budgets.
• Led and coordinated cross-functional teams and stakeholders throughout the project lifecycle.
• Managed project scope, schedule, risks, issues, dependencies, and delivery priorities.
• Used Jira and Confluence for project tracking and documentation, with Slack and Microsoft Teams for stakeholder and team communication.
• Maintained client and stakeholder alignment and proactively addressed delivery risks and issues.
HR BUSINESS PARTNER
SoftServe | 2019 – 2021
• Partnered with leadership and business stakeholders to align HR initiatives with organizational objectives.
• Designed and implemented employee mental wellbeing programs.
• Streamlined HR processes and supported operational improvements.
• Facilitated communication between employees, management, and organizational stakeholders.
BUSINESS ANALYST
SoftServe | 2017 – 2019
• Performed business and process analysis for Healthcare and Enterprise IT projects.
• Analyzed business needs and translated requirements into structured workflows and documentation.
• Facilitated stakeholder discussions and supported requirements clarification and process improvements.
• Supported project teams with business analysis and data-driven decision making.

EDUCATION
MA, Social Management, Kharkiv National University
BA+, Medical Psychology, Lviv IAPM
BA+, English Language & Literature, Chernivtsi National University

CERTIFICATIONS
• PRINCE2 Practitioner
• Positive Psychotherapy Consultant, WAPP
• Cognitive Behavioral Therapy (CBT)
• Mental Health in Organizations

LANGUAGES
• Ukrainian - Native
• English - C2
• German - B1