Оксана

Oksana Lokhnina Profile

Amazon Operations Lead with 7+ years of hands-on experience managing EU
and US marketplaces. Strong background in account health, compliance,
FBA/FBM operations, marketplace launches, and operational process ownership.
Experienced in building workflows from scratch, coordinating cross-functional
teams, and resolving complex marketplace issues across fast-moving
e-commerce environments.

Education
Personal details Master of Law (Commercial Law) 2005 - 2010
National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”,
Ukraine
Oksana Lokhnina

[відкрити контакти](див. вище в блоці «контактна інформація») Employment
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Amazon Operations Lead Nov 2022 - Apr 2026
ASBIS Enterprises PLC - Contractor (Individual Entrepreneur), Remote
Ukraine, Kyiv
Supported Amazon marketplace operations for multiple brands within the
ASBIS Group, covering compliance, logistics, listings, marketplace expansion,
Skills and cross-functional coordination.
Took a European brand through its full US market entry: entity setup, Seller
Central registration, supplier coordination, and getting the first shipment live
Seller Central (US / EU / UAE) on Amazon.
Handled niche and competitor research, worked out the positioning and
Private Label/FBA & FBM/ Online
pricing, and briefed the team on the product strategy before launch.
Arbitrage
Managed a small team of contractors — PPC, designers, 3PL — keeping
ASIN suppression management timelines on track while also building the listings myself (titles, bullets,
backend keywords, A+ content).
PoA / SOPs Set up financial tracking from day one: budgeting, P&L, COGS and freight
reconciliation.
Brand Registry / Seller Support Built the internal compliance process from zero: how we track ASIN
suppressions, how we triage warnings, who does what when something
Multi-country EU marketplace
breaks.
managment (US, UK, DE, FR, IT, ES,
Wrote the PoA templates and standardized the appeals process.
PL, UAE)
Kept a working knowledge base — procedures, Seller Support contact logs,
FBA inventory planning escalation paths — so nothing relied on memory.
Handled Brand Registry setup for new brands, including documentation
Shipment/Financial reconciliation preparation and direct communication with Seller Support throughout the
process.
Reimbursements Managed the shift from FBA-only to a mixed FBA/FBM model across 5 EU
marketplaces.
3PL coordination
Dealt with the operational side of FBM: 3PL setup and communication, carrier
Listing quality audits integrations, return workflows, and the SLA compliance requirements that
differ per country.
P&L tracking Used Baselinker to synchronize inventory and orders across marketplaces —
saved a significant amount of manual work once the setup was stable.
Helium10, Sellerboard, Keepa
Involved in the entity migration when the business restructured — handled the
JungleScout, Revseller, CRM account transfer and made sure operations continued without disruption.
Launched Amazon UAE and eMAG Romania from scratch.
Adapted listings and logistics flows for each platform — different compliance

Languages requirements, different fulfillment partners, different expectations around
localization.
Monitored performance after launch and adjusted stock allocation and pricing
English (Professional Working
based on actual sell-through data, not assumptions.
Proficiency)
Noticed discrepancies between Amazon reporting and CRM data, later
Ukrainian, Russian identifying recurring issues across reimbursements, refunds, and fee
calculations.
French ( Beginner) Built a Google Sheets reconciliation model that cross-referenced order-level
data from both systems and surfaced the gaps clearly.
Handed over findings with a clear breakdown and recommendations for fixing
the CRM reporting process going forward.

Amazon Seller & E-commerce Freelancer Mar 2018 - Apr 2022
Self-employed, Remote

Ran independent Amazon US operations — Private Label launches, Online
Arbitrage, and eBay/Etsy store management.
Ran a full Private Label launch cycle using the SalesHub methodology:
product research, China sourcing, supplier negotiation, QC, freight to the US,
and FBA inbound prep.
Built and ran PPC campaigns from day one. Improved ACoS over time by
testing keyword strategies and adjusting bids based on conversion data, not
just spend.
Handled gated category approvals and brand registry using invoice-based
documentation — went through the process multiple times across different
product lines.
Ran Online Arbitrage alongside PL: sourcing, listing, repricing, and reporting.
Also managed eBay and Etsy stores — listings, customer messages, returns,
and shipping.

Corporate Lawyer 2008 - 2018
Multiple companies, Ukraine

Legal advisory and management for commercial enterprises across tax
planning, contract law, and court representation.
Regular work with government bodies and auditing authorities.
Left legal practice in 2018 to move into e-commerce full-time.
The analytical and documentation habits from law carried over — they still
come up regularly in compliance work and process building.

Core Competencies

Amazon Operations: Managment Seller Central (US / EU / UAE)

Compliance & Account Health: ASIN suppression management, PoA writing,
violation resolution, Brand Registry, Seller Support

Inventory & Logistics: FBA inventory planning, shipment reconciliation,
reimbursements, 3PL coordination

Listings & Content: Listing creation and optimization & listing quality audits

Reporting & Analytics: P&L tracking, financial reconciliation, Google Sheets /
Excel, data-driven operational decisions

Team Coordination: Cross-functional team management (PPC, design, logistics,
finance), onboarding, SOPs, KPI tracking