Obeh

Chat manager, 20 000 грн

Розглядає посади:: Chat manager, Customer support representative, Logistics coordinator, Customer service manager, Customs broker, Data analyst, Copywriter, Dispatcher, Assistant of the chairman, Sales manager
Вид зайнятості:: повна, неповна
Вік:: 22 роки
Місто проживання:: Софіївська Борщагівка
Готовий працювати:: Дистанційно

Контактна інформація

Шукач вказав: ТелефонЕл. поштуМесенджер

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19637809/?puid=2207318

Досвід роботи

Customer support representative

з 02.2025 по 06.2026 (1 рік 5 місяців)
Obsess marketing agency, Remote (Marketing, advertising, and PR)

1) Manage heavy call volumes, live chats, email
2) Listen to customer needs and give clear, accurate details about products or services
3) Guide new users through account setup or basic product use
4) Process returns , exchange , refunds , and payment updates
5) Troubleshoot issues and fix complaints within set company rules
6) Follow up with clients to make sure they are still satisfied

Broker

з 05.2022 по 10.2023 (1 рік 6 місяців)
Delta express, Remote (Legal)

Extend carrier database:
- Build long term relationships with carriers;
- Book loads by offering them to reliable carriers;
- Taking calls and solving problems using creative solutions and patience;
- Processing and control of cargo documentation;
- Fill in all necessary info & documentation in TMS;
- Maintaining accounting documentation.Carrier Relations Representative
multitask person
stress-resistant
goal-oriented
fluent English
customer service

Requirments:
- Extend carrier database;
- Build long term relationships with carriers;
- Book loads by offering them to reliable carriers;
- Taking calls and solving problems using creative solutions and patience;
- Processing and control of cargo documentation;
- Fill in all necessary info & documentation in TMS;
- Maintaining accounting documentation.

Освіта

university of abuja

Geography and Environmental Management, Lviv
Вища, з 2022 по 2026 (4 роки)

Знання і навички

Receiving incoming calls
Script writing
Fast typing
MS Excel
Samsara
DAT One
Truckstop.com
123Loadboard
Discipline
Creativity
Educability
Communicability
Conflict-free
Honesty
High working capacity
User 1C
Stress resistance
Competent oral and written language
Adaptability
Management of CRM
Persistence
Handling objections
Content posting

Знання мов

Англійська — просунутий