Дар'я

DARIA TERESHCHUK
Orihuela Costa, Spain | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)
WhatsApp/Telegram: [відкрити контакти](див. вище в блоці «контактна інформація») | Date of birth: 14/06/1989
Authorized to work in Spain

PROFESSIONAL PROFILE
Multidisciplinary, highly adaptable, and results-oriented professional with a solid background in
customer service, administration, and applied psychology. My educational background as a
psychologist allows me to quickly find common ground with diverse clients, read between the
lines, and deliver a flawless, empathetic service experience. Having worked across various
fields and international environments, I have developed a deep understanding of different
cultural backgrounds and national characteristics. Characterized by an exceptionally fast
learning curve and high resilience, I quickly adapt to new roles, software, and operational
procedures, continuously evolving to exceed performance standards. Excellent at multitasking,
front-desk operations, and professional communication.

PROFESSIONAL EXPERIENCE
Store Manager (Encargada de tienda) | Infinity Love (Spain, 2025–Present)
● Managed daily store operations, providing high-quality personalized customer service and
consulting.
● Oversaw online order processing, fulfillment, and customer inquiry management.
● Maintained and updated the company’s web page, ensuring accurate product placement
and details.
● Utilized behavioral guidance techniques and sales psychology to maximize customer trust
and loyalty.
Playground & Leisure Zone Manager | VP Amusement Park (Spain, 2025)
● Coordinated and supervised playground staff and activities in a dynamic, multicultural
environment.
● Handled administrative tasks, data entry, calendar scheduling, and inventory control.
● Delivered exceptional direct customer service, managing high-volume visitor flow and
ensuring top safety standards.
● Efficiently resolved conflicts and managed front-desk inquiries during peak hours.
Waitress / Bartender | Irish Pub Group (Spain, 2022–2025)
● Delivered customer service in a fast-paced, high-pressure international environment,
honing advanced multitasking and communication skills.
● Successfully interacted with international tourists, adapting quickly to various cultural
expectations and profiles.
Senior Researcher | VITI (Ukraine, 2012–2016)
● Analyzed, translated, and adapted complex documentation, developing strict attention to
detail and strong organizational skills.

Fitness Club Administrator (Ukraine, 2011–2012)
● Managed the reception desk, greeted visitors, and handled phone calls and customer
inquiries.
● Performed administrative duties including scheduling, client database management, cash
handling, and data entry.
● Ensured a welcoming atmosphere and delivered high-standard service to club members.

EDUCATION
● Master's Degree in Psychology (2022–2024) – Interregional Academy of Personnel
Management
● Master's Degree in Hydrology and Hydroecology (2006–2012) – Taras Shevchenko
National University of Kyiv

KEY COMPETENCIES
● Administration & Customer Service: Front-desk reception, phone etiquette, customer
relation management, agenda scheduling, data entry, and advanced Excel.
● Interpersonal & Cultural: High capacity for fast learning and rapid adaptation, empathy,
cross-cultural communication, conflict resolution, and teamwork.
● Operational: Multitasking under pressure, store management, web content updates,
online order handling, and service excellence.

LANGUAGES
● Ukrainian and Russian: Native.
● English: C1 (Advanced, fluent professional communication and customer care).
● Spanish: B2 (Fluent, full professional proficiency).