Oleksandra

OLEKSANDRA KAPSAMUN
Sales Manager | Head of Sales Department

Age 20 Languages Russian (Native) · Ukrainian (C2) · Romanian (C1) · English
(B1)

Availability Full-time Driving Licence No

PROFESSIONAL SUMMARY
Motivated and responsible Sales professional with experience in sales management and leading a sales
department. Experienced in working with Romanian clients, developing customer relationships, managing sales
processes and achieving targets. Strong communication and organizational skills, with the ability to work
independently and as part of a team. Quick learner with a proactive and goal-oriented approach to work.

WORK EXPERIENCE
Sales Manager – VBA
Romania | 2023–2024

• Managed sales activities and communicated with Romanian clients.

• Developed and maintained long-term customer relationships.

• Conducted cold calls and presented products and services to potential clients.

• Identified customer needs and offered suitable solutions.

• Negotiated with clients and handled objections.

• Followed up with potential and existing customers.

• Worked towards sales targets and company KPIs.

Head of Sales Department – AB Ferta
2024–2025

• Managed and coordinated the sales department.

• Set sales targets and monitored team performance.

• Developed sales strategies and optimized sales processes.

• Trained and supported new employees.

• Monitored the sales funnel and analyzed results.

• Communicated with key clients and participated in negotiations.

• Worked with CRM systems and maintained customer relationships.

• Identified opportunities for increasing sales and expanding the customer base.

KEY SKILLS
• Sales & Negotiation • Customer Relationship Management • Cold Calling

• B2B Sales • Team Management • Sales Strategy

• CRM • Objection Handling • Client Support

• Problem Solving • Time Management • Working with KPIs

PERSONAL QUALITIES
Responsible and organized · Communicative and confident · Proactive and motivated · Fast learner · Goal-oriented ·
Able to work independently and in a team
LANGUAGES
Russian Native

Ukrainian C2 – Fluent

Romanian C1 – Advanced

English B1 – Intermediate