Наталя

Natalia Fabryka
- [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Work Experience

Freelance Content Manager, Job Searching Website Project (Remote) August 2020 – January 2022

• Edited and formatted job posting for accuracy, clarity, and alignment with website standards.
• Ensured consistency in style, tone, and messaging across all job listings.
• Conducted quality assurance checks to maintain high standards of content integrity.
• Contributed to developing editorial guidelines and best practices for job offer editing.
• Managed a high volume of job postings while adhering to tight deadlines.
• Provided feedback and recommendations to improve the effectiveness of job descriptions.

Administrative Virtual Assistant, Real Brokerage (Remote) February 2022 – Present

• Maintained executive calendar by coordinating and scheduling meetings with agents across time zones.
• Managed payment tracking using Google Sheets and Stripe; communicated with agents about pending fees.
• Supported educational webinars: launched Zoom sessions, resolved minor tech issues, recorded and edited sessions, and uploaded to Vimeo and internal platforms (Workplace, Workvivo).
• Built and updated course pages using LearnWorlds, created custom graphics with Canva, and updated calendars with upcoming sessions.
• Coordinated external partner online webinars from outreach to execution, including course setup, internal promotion, and day-of facilitation.
• Participated in a website redesign project: restructured course pages, updated visuals and information to match new templates.
• Calculated rewards for participants of one of the company’s programs based on class attendance tracking.
• Tracked agent participation in learning sessions; compiled end-of-month performance reports.
• Created and maintained internal SOPs and Google Sheets trackers for operations, webinars, and reporting.
• Performed day-to-day communication with agents, resolved their issues, participated in agent support project via email.
• Created various reports, info sheets, tables and graphs per requests.
• Performed various database update projects.

Education
Bachelor’s Degree in Secondary Education, Kyiv National Linguistic University – Graduated 2022

Skills
Administrative Tools: Google Workspace, Microsoft Suite, Calendar Scheduling
Platforms: Stripe, Zendesk, Asana, LearnWorlds, Zoom, Vimeo, Canva
Content & Web: Content formatting, CMS updating, basic graphic creation
Languages:
Ukrainian (native)
English (fluent)
Spanish (A1-A2)
Soft Skills: Communication, time management, cross-time-zone collaboration, problem-solving, and adaptability.