Дмитро

DMYTRO NAHORNYI
Project Manager | EdTech & AI Products
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · t.me/dantesdope
[відкрити контакти](див. вище в блоці «контактна інформація») · Kyiv, Ukraine · Remote

S U M M A RY

Project Manager with 3+ years in EdTech, managing educational products end-to-end — from market research and
program design to launch, delivery and performance. Currently leading two AI-focused products at GoIT, coordinating
~20 specialists across Study, Client Service, Mentoring, Marketing and Sales for ~1,000 students. Track record of
turning underperforming products around: grew ROMI from 28% to 200%, rebuilt a course program to a 9.2 CSAT,
and implemented an AI knowledge base that cut the team's operational load. Comfortable owning both delivery and
commercial metrics.

KEY ACHIEVEMENTS

Grew ROMI from 28% to 200% on the AI Content Maker product
Rebuilt a full course program with a new author — CSAT 9.2 / 10, module rating 4.8 / 5
Implemented an AI Wiki that reduced routine internal requests and freed team capacity
Coordinate ~20 people across 5 departments serving ~1,000 students

SKILLS

Project & Product Management: Project Planning & Roadmapping · Cross-functional Team Coordination ·
Stakeholder Management · Prioritization · Risk Management · Process Optimization · Reporting & Documentation ·
Scrum / Kanban
Product & Growth: Market & Competitor Research · Funnel Management · ROMI & Unit Economics · A/B Testing ·
Hypothesis Validation · Data Analysis · CSAT / NPS
AI & Automation: Claude / Claude Code · AI-assisted content production · AI knowledge base implementation ·
Prompt engineering
Tools: Asana · Notion · Miro · Slack · Power BI · Google Sheets / Excel · Facebook Ads Manager

WORK EXPERIENCE

Project Manager | GoIT
Jan 2026 – Present · Full-time · Remote
Own two educational products — AI Content Maker and NoCode — end-to-end, and contribute to the launch of a
new Digital Marketing course. Coordinate ~20 specialists across Study, Client Service, Mentors, Marketing and Sales
for a student base of ~1,000.
Rebuilt the AI Content Maker program from scratch with a new author, based on market and competitor analysis —
reaching CSAT 9.2 / 10 and a 4.8 / 5 module rating from students
Led the product out of a ROMI slump, growing return on marketing investment from 28% to 200% over the period
Implemented an AI Wiki for the product, so team members get answers from AI instead of escalating —
significantly reducing operational load on the team
Coordinate cross-department delivery: align content, mentoring, support, marketing and sales around a single
product roadmap and release schedule
Digital Marketing course: ran market and competitor research, built the draft program, interviewed and selected
potential course authors
Track product health through CSAT, module ratings and funnel metrics, and translate them into concrete
improvements to program and process
Project Manager | NDA (EdTech, crypto education)
Sep 2024 – Apr 2025 · Full-time
Managed the marketing side of a cryptocurrency education product, owning the student acquisition funnel and
campaign delivery.
Owned the student acquisition funnel: analysed performance metrics, formed and tested hypotheses to improve
conversion at each stage
Led thematic marketing campaigns from planning through launch, coordinating creative production and deadlines
Participated in producing webinars and advertising creatives as core acquisition assets
Ensured the technical performance and stability of internal learning systems

Marketing Project Manager | Speak
Nov 2023 – Jul 2024 · Full-time · Remote
Responsible for all marketing activities at an English language school, with a primary focus on Facebook Ads
creatives and video Reels.
Coordinated a cross-functional team — SMM manager, designers, targetologist, copywriter — briefing tasks and
controlling deadlines individually and across the project
Generated creative ideas and formats, and led team brainstorming sessions
Analysed the school's marketing and financial metrics to guide budget and creative decisions
Conducted competitor analysis to identify trends and new advertising approaches

Education Project Manager | Laba
Nov 2022 – Jun 2023 · Full-time · Kyiv, Ukraine · Hybrid
Managed the full cycle of course development and promotion.
Developed comprehensive courses from ideation to delivery, ensuring quality and market relevance
Collaborated with IT, design and sales teams to ensure seamless project execution
Supported product marketing campaigns through effective planning and execution
Ran A/B tests to identify the most effective strategies for course engagement and sales
Prepared detailed reports for senior management on project progress, outcomes and improvement opportunities

Learning & Development Manager | Simply Contact (outsourced for Bolt)
Mar 2021 – Aug 2022 · Full-time · Kyiv, Ukraine
Led training and quality processes for the customer support team of Bolt, an international ride-hailing service.
Onboarded and trained new employees; ran internal training programmes and regular knowledge assessments
Defined and controlled KPIs, adjusting support workflows based on performance indicators
Analysed customer support performance data and prepared client-facing reports
Collected and processed client requirements; maintained project documentation and ran daily / demo meetings

E D U C AT I O N

National Aerospace University "Kharkiv Aviation Institute" — Bachelor's Degree, Faculty of Economics and
Management, Software Engineering · 2014–2018
Project Management Essentials in IT — RedCamp, 2022
Complex Internet Marketing — Genius Space, 2023

LANGUAGES

Ukrainian — Native · English — Upper-Intermediate (B2)