Артем

Personal details
Name
ARTEM NIKULIN

ARTEM NIKULIN Phone number
[відкрити контакти](див. вище в блоці «контактна інформація»), Telegram: @artemn83
Risk/Fraud Analyst with 5+ years of IT experience, specializing in Fraud
Email
Detection, Fraud Prevention, Transaction Monitoring, AML, KYC, [відкрити контакти](див. вище в блоці «контактна інформація»)
Chargeback Representment, and payment risk across e-commerce,
payment processing, iGaming, dating, and subscription businesses.
Detail-oriented, responsible, and focused on improving fraud
prevention processes and customer outcomes.
Additional info
Date of birth
07/05/1983
Work experience
Place of birth
Risk Manager Jan 2022 - Present Dnipro
Covery (anti-fraud platform)

Conduct Fraud Detection, Fraud Prevention, and Transaction
Monitoring across payment processing, iGaming, dating, and
subscription businesses.
Monitor and review activity involving Visa/Mastercard, Apple Pay, and Languages
Google Pay payment flows. Ukrainian
Analyze 1,000–3,500 users monthly and investigate potentially
fraudulent or suspicious activity. English
Review anti-fraud system logic and propose improvements to fraud Russian
detection and prevention processes.
Manage Fraud Alerts and handle Chargeback Representment,
processing approximately 100–150 chargebacks monthly.
Conduct AML checks using LexisNexis and Dow Jones.
Collect and prepare data using AI tools to support KYC system Skills
development.
MS Office/ Google docs
Support clients with API integrations and related technical questions.
Maintain an average KPI achievement of 95%. Photoshop
1C

Customer Care Specialist May 2021 - Dec 2021 Postman
Boxmode (site builder) SQL

Developed in-depth product knowledge to provide effective customer
support.
Communicated with customers via live chat, email, and social media in
accordance with established service standards.
Resolved customer requests and performed additional product-related tasks.

Self-Employed | Family Business Apr 2011 - Sep 2025
Beekeeping Business

Managed day-to-day operations of a family beekeeping business.
Managed honey extraction and sales, as well as other beekeeping products.
Handled bee breeding and hive production.

Marketing Department Manager Oct 2010 - Apr 2011
KviteD — Household Chemicals Distributor

Planning, evaluating the effectiveness of, and overseeing marketing campaigns,
as well as preparing reports.

Marketing Department Manager Aug 2007 - Oct 2010
Agro-Oven — Agricultural Holding

Monitoring agricultural product markets and analyzing market trends.
Searching for and communications with buyers and suppliers.
Developing price lists, analyzing sales performance, and preparing reports.

Analyst Mar 2006 - Jun 2007
MF Favorit — Meat Manufacturing Company

Analyznig sales performance and preparing customer surveys.
Collecting and analyzing customer feedback.

Marketing Specialist Aug 2005 - Mar 2006
PP Zodiac — Children’s Retail Company

Planning and conducting marketing campaigns.
Coordinating advertising placements on TV and radio.
Preparing printed advertising materials.

Education
Master Sep 2000 - Jun 2005
Institute of Economics, DNU, Dnipro