Nikita

NIKITA LITVINENKO
JUNIOR SYSTEM ADMINISTRATOR
Kyiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn | Telegram: @better0ffdead

PROFESSIONAL SUMMARY
Junior System Administrator with a strong background in technical support and hands-on system administration experience
since December 2025. Practical experience with user account and access management, Windows workstation support, basic
server administration via SSH, DNS and domain configuration, and Cloudflare. Experienced in troubleshooting, incident
coordination, technical documentation, and communication with users and internal teams.
WORK EXPERIENCE
System Administration & DevOps Assistant | RVA Fintech Solutions Dec 2025 - Present
• Create, update, and remove user accounts; assign permissions and control access to internal systems.
• Perform basic remote server checks and administration through SSH.
• Configure and maintain DNS records, domains, and Cloudflare settings.
• Assist with Windows installation, workstation maintenance, and routine PC support.
• Document recurring procedures and support internal users with access and system-related requests.
Support Manager / Technical Support Specialist | RVA Fintech Solutions Sep 2022 - Dec 2025
• Managed and prioritized support requests, coordinated escalations, and ensured issues were followed through to resolution.
• Collected technical context, reproduced reported problems, and communicated findings to technical teams.
• Built strong experience in user support, incident response, documentation, and cross-functional communication.
TECHNICAL SKILLS
Systems Windows installation and maintenance, user accounts,
permissions, access management
Remote Admin SSH, basic server checks and troubleshooting
DNS & Domains DNS records, domain management, Cloudflare
Support Ticket handling, incident escalation, troubleshooting, technical
documentation
Soft Skills Responsibility, communication, patience, prioritization, attention to
detail, teamwork

EDUCATION & CERTIFICATIONS
State University of Telecommunications - Cybersecurity | 2020 - 2024
Educational and Scientific Institute of Information Security
Educational Center "Grand" - Certificate program 2017 - 2018

LANGUAGES & WORK PREFERENCES
English - B1 | Ukrainian - Native | Russian - Native | Open to remote work and relocation

Nikita Litvinenko