Катерина

Kateryna Hryhoriuk
[відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn | Valencia, Spain (open to on-site/remote opportunities)

SUMMARY
Operations & Partnership Specialist with 6+ years of experience driving operational excellence in IT and
tech-driven environments. Skilled in cross-functional coordination, stakeholder management, process
optimization and pre-sales support for C-level leadership. Contributed to office launches, M&A operational
transitions, and scalable workflow improvements in fast-paced international teams. Strong execution focus with
experience aligning people, processes, and business goals

EDUCATION
Master's degree in Business Administration Management, Donetsk Institute of Tourism Business, Feb 2014
Donetsk, Ukraine | GPA 86 (100 is max.)

Certified in Public Speaking Management in IT, People Management Processes, Crisis Management. Nov 2019
Successfully handled 20+ parallel partnerships, streamlined internal processes, and supported -
international stakeholders across multiple markets. June 2025

SKILLS
Tools: Google Workspace, Microsoft tools, ClickUp, Hurma, AI tools, Canva, Trello, Slack, Miro.
Languages: Ukrainian, Russian - Native, C2 | English - Proficient, C1 | Spanish - Intermediate, B1.

PROFESSIONAL EXPERIENCE

Agency Operations Manager | WorkHold.ai/Workeron.ai | | Jun 2026 - now | Ukraine, Asia, EU
● Analyzed and optimized internal operational workflows across HR, Finance, Legal, and Engineering
functions, identifying process gaps and improving collaboration models, documentation flows, and
request management processes to increase operational efficiency.
● Created and maintained operational reports, trackers, and financial frameworks to monitor
project progress, resource allocation, deadlines, and business priorities across multiple teams.
● Supported organizational transformation initiatives by coordinating communication between leadership,
operational teams, and employees - managing change adoption, documenting new processes, and
reducing operational disruption.

Information Technology Project Coordinator | NDA (mobile development) | Oct 2024 - Dec 2025 | USA, Ukraine
● Coordinated 2 IT projects, supporting task tracking, stakeholder communication, delivery timelines.
Assisted with documentation, process alignment, and day-to-day operational support across distributed
teams.
● Conducted operational data research and validation, ensuring accuracy and compliance of
sensitive business information.

Business Support Operations and Engagement Manager | Infopulse [Tietoevry Create] | Jan 2020 - Aug 2024
● Streamlined cross-functional operations across Engineering, HR, Delivery, C-level stakeholders,
improving execution efficiency and internal alignment.
● Supported 3 M&A integration initiatives, coordinating migration of operational systems and people
processes to EU-compliant platforms within 3-5 months.
● Participated in pre-sales engagements with CTO and cross-functional teams, presenting company
capabilities and delivery cases to prospective clients.

Administrative and Event Manager | Dreamteam.gg | Ukraine, USA | Sep 2019 - Dec 2019
● Led event marketing efforts, organized team-buildings and engagement activities.
● Centralized and optimized inventory and procurement processes.

Administrative and Operations Manager | Israel Startup | Ukraine | Oct 2018 - Sep 2019
● Launched and operationally set up a Kyiv office in compliance with international standards.
● Implemented structured client feedback processes, improving communication and clarity of service.