Тетяна

Tetiana
ZAKHAROVA
MANAGER
WORK EXPERIENCE
KITCHEN ASSISTANT
Motol University Hospital, Prague
03.2025-present
Assisting with food preparation.
Kitchen cleaning and general sanitation.

CLIENT RELATIONSHIP MANAGER
United Disinfection Center, Kremenchuk
07.2023-11.2024
Managed the existing B2B corporate client base across the city
and region (prepared and maintained documentation in
compliance with HACCP standards for quality control at all
production stages throughout the contract term, executed
agreements, tracked payments, monitored service quality, and
ABOUT ME resolved operational issues).
Acquired new clients through cold outreach, provided
Calm, responsible, and efficient consultations, and finalized sales contracts.
professional who respects both personal Handled incoming customer inquiries and consulted on
specialized services (pest and rodent control, aerosol
time and the time of others. disinsectization, fumigation, weed and tick treatment, as well as
Quick learner with a passion for HACCP implementation).
acquiring new knowledge. Participated in commercial tenders via the APS system.
Supervised extermination specialists, created work schedules, and
Interested in sports and art.
monitored service routes via GPS tracking.
Strong planning and organizational Monitored warehouse inventory, sourced, and ordered necessary
abilities. Highly value a calm, chemical preparations.
Maintained up-to-date employee training records and organized
comfortable, and friendly working
training courses through specialized institutions.
environment. Sourced, screened, and interviewed candidates for open
vacancies.

CONTACT CUSTOMER SERVICE & SALES MANAGER
Unium Educational Center, Ivanovo
09.2018-05.2019
[відкрити контакти](див. вище в блоці «контактна інформація»)
Processed cold and warm leads, informed clients about updated
[відкрити контакти](див. вище в блоці «контактна інформація») offers for educational courses and group trips, closed sales, and
finalized contracts.
Maintained call logs and updated customer records in Google
@imktn1 Sheets and CRM systems.

Prague, Czech Republic SALON ADMINISTRATOR
Nail Queen Salon, Ivanovo
09.2018-05.2019
SKILLS Scheduled client appointments and provided detailed service
consultations.
Welcomed clients, organized a comfortable environment during
Software & Tools: MS Excel, MS
procedures, ensured quality control, and processed payments.
Word, Google Forms, Binotel, Maintained overall salon cleanliness, order, and inventory stock levels.
Managed the official salon Instagram account.
GPS Monitoring Systems
Adobe Photoshop EDUCATION
CRM Systems
MASTER’S DEGREE IN MATHEMATICS (GRADUATED
LANGUAGES WITH HONORS)
Spanish (A2) Ivanovo State University
Czech (A1) 2014-2020
English (Intermediate) Completed teaching internship in mathematics,
participated in scientific conferences.
Ukrainian (Native) Diploma holds an official translation conforming to
Russian (Native) European standards