Богдан

BOHDAN HRYSHCHENKO
AI Engineer | Kyiv, Ukraine
PROFILE
I’m an AI Engineer with 1 year of experience designing and deploying AI Agents for business
automation, particularly in support and retention processes. My work spans building end-to-end AI
solutions — from designing agent architectures and integrating APIs to deploying production-ready
systems in cloud and containerized environments. Skilled in Python, TypeScript, and JavaScript, with a
strong background in automation, LLM-based solutions, and system integration. I graduated from Taras
Shevchenko National University of Kyiv and hold a B2 level of English. Currently seeking opportunities
to grow as an AI engineer and deliver impactful, scalable solutions.

CONTACTS EXPERIENCE
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») AI Engineer | B11A | 12/2024 - present
@Lismanuga - TG
LinkedIn
Designing and implementing AI Agents to automate
workflows for support and retention teams, including
LANGUAGES handling calls, follow-ups, classification and collecting
English - Upper-intermediate customer feedback.
Ukrainian - Native
- Integrating LLM-based solutions into existing business
SKILLS processes to reduce manual workload and improve customer
Python, TypeScript, experience.
JavaScript, SQL/PostgreSQL, - Developing backend services and RESTful APIs, working
Postman, Zapier, Git, with PostgreSQL databases (via DBeaver), and managing
GitHub, GitLab, Bash, MS deployments in containerized environments using Docker.
Word, MS Excel, Google - Creating monitoring pipelines and dashboards to track
Workspace, Team performance of AI Agents, automated calls, and feedback
management, Jira, Slack, systems.
Notion, Pipedrive - Collaborating closely with support, retention, and product
teams to refine workflows, define scope, and identify
effective automation strategies.
EDUCATION - Experimenting with prompt engineering and automation
Bachelor’s Degree in Applied tools to enhance agent reliability and interaction quality.
Programming - Following clean code practices, CI/CD principles, and
2019-2023 maintaining system scalability in fast-paced, agile
Taras Shevchenko University environments.
of Kyiv, Faculty of
Information Technology
Support & Integration Manager | Bubibo |
CERTIFICATIONS 03/2024 - 01/2025
Python Beginning - Projector
- 2023
Platform Integration & Training:
Tableau Basic - Datacamp - Implemented and integrated a healthcare tech platform into
2024 veterinary clinics through on-site visits. Led onboarding

PERSONAL INTEREST
Sport, reading books, music, sessions for clinical staff, ensuring smooth adoption of new
history, travelling, computer technologies and workflows.
games.
Client Support & Communication:
Provided ongoing support by resolving client inquiries and
technical issues. Clearly communicated system features,
ensuring user confidence and satisfaction with the platform.

Feedback Collection & Process Improvement:
Gathered user feedback and delivered actionable insights to
the product team, contributing to continuous improvement
and alignment with real-world needs.

Sales Manager Dev&DS Faculty | Projector Institute
| 03/2023 - 03/2024

Client Communication & Enrollment Support:
Led communication with prospective students, guided them
through the enrollment process, and recommended suitable
programs based on individual goals.

Student Profile Assessment:
Reviewed candidate backgrounds to assess readiness for
technical courses and provided personalized study
recommendations.

CRM & Data Management:
Maintained and updated the CRM system, tracked
interactions, and analyzed enrollment trends to support
decision-making.

Curriculum Feedback & Collaboration:
Worked with academic teams to refine course content,
offering feedback based on student needs and industry
trends.

Cross-functional Coordination:
Collaborated with internal departments to resolve
operational issues and contribute to continuous process
improvements within the faculty.