Особисті дані приховані

WORK EXPERIENCE
SAP Business Analyst QM
Ajax, Ukraine
Feb 2025 - Aug 2026

Conducted business process analysis, design, and documentation.
Created BPMN and BPML process models.
Created, maintained, and migrated master data for the SAP Quality
Management (QM) module.
Used ALM tools for requirements management, test management,
and defect tracking.
Created and maintained user stories.
Prepared test cases and test scenarios.
Performed functional testing of SAP QM processes.
Conducted System Integration Testing (SIT) for QM processes.
Conducted training sessions for key users.
Created user guides and process documentation for end users.

ANASTASIIA KSENOFONTOVA Production Quality Manager
PROFILE Ajax, Ukraine
Quality Management and SAP QM professional with Oct 2023 - Feb 2025
experience in business analysis, quality systems, Team management
supplier quality, First Article Inspection (FAI), CAPA, Skill matrix development
root cause analysis, and continuous improvement. 5W2H method implementation during RCA (integration in JIRA)
Experienced in optimizing quality processes, Escalation process development
implementing SAP QM solutions, and collaborating Process control documentation development
with cross-functional teams to improve operational Expansion of the team, with the creation of new roles and clearly
efficiency and product quality. defined responsibilities
Passionate about driving process excellence, digital
Creation of educational material on quality processes
transformation, and delivering sustainable business
Development of coordination of actions on defective materials from the
value through effective quality management.
supplier identified in production
HARD SKILLS Updated and made a complete review of the process of blocking,
Jira stopping, and returning products
Confluence
RCA, 5W2H, 5W, Fishbone Quality Engineer Process Quality Control Lead
Validation process, FAI Ajax, Ukraine, Turkey
PDCA Aug 2022 - Oct 2023
Deviation Permission process
Camunda, BPMN, BPML Took part in launching a factory in Turkey
ALM Creation of FAI process at the production site
User Stories The launch of new projects from the side of quality control within FAI
Test Cases processes
Requirements Analysis Creation of processes for receiving the first produced batches
Functional Testing Validation of alternative materials and processes, control of quality
SOFT SKILLS metrics (FPY, nonconformity, blocked batch rejection, scrap)
PDCA usage for analysis to verify and prioritize RCA
goal-oriented
teamwork Quality Engineer
initiative Jabil, Uzhhorod, Ukraine
creative thinking Nov 2021 - Aug 2022
decision making Problem Solving, FMEA, RCA, Process Validation
time management Quality Technician
motivation Jabil, Uzhhorod
adaptable Jul 2017 - Oct 2021
communication skills
FAI, RCA ( 5W, 5W2H, 3way 5W, Ishikawa)
CONTACTS Process Control, QRQC
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Purge and Sorting process,MSD control
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
Address: Uzhhorod, Ukraine EDUCATION
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
National Technical University of Ukraine
ksenofontova-a497ba136/
“Igor Sikorsky Kyiv Polytechnic Institute”,Electronic
LANGUAGES Master's degree
Sep 2017 - Dec 2018
English: Intermediate (B1)
Bachelor
Ukrainian: Native Sep 2013 - Jun 2017