Kostiantyn

KOSTIANTYN HUBOCHKIN
Manual QA Engineer | Salesforce Certified Administrator
Romania | Open to Remote
English (B1) • Ukrainian (Native) • Russian (Native)
PROFESSIONAL SUMMARY
Manual QA Engineer with 5+ years of commercial experience in enterprise Salesforce CRM, Customer Service and Insurance projects. Salesforce Certified Administrator with hands-on expertise in functional, regression, integration, API and database testing across the full SDLC.

Proven ability to support stable releases in cross-functional international Agile teams, working closely with developers, Business Analysts and Product Owners. Experience in REST API testing using Postman, data validation using SQL (SOQL), and maintaining Cypress automated test suites.
CORE COMPETENCIES
Testing
• Functional Testing
• Regression Testing
• Smoke Testing
• Sanity Testing
• Exploratory Testing
• Integration Testing
• End-to-End Testing
• UI Testing
API & Database
• REST API Testing
• Postman
• Swagger
• SQL , SOQL
• Database Validation
QA Process
• SDLC
• STLC
• Agile
• Scrum
• Defect Management
• Risk Analysis
• Root Cause Verification
Documentation
• Test Cases
• Test Plans
• Checklists
• Bug Reports
• Release Validation
Tools
• Salesforce
• Jira
• Confluence
• Git
• Chrome DevTools
• Cypress (execution & maintenance)
PROFESSIONAL EXPERIENCE
Manual QA Engineer | Synebo
February 2021 – June 2026
Started at Koroka Solutions company (Synebo subsidiary); transferred to Synebo directly after Koroka was closed
Enterprise Salesforce CRM and Customer Service Solutions
Responsibilities
• Performed manual testing of enterprise Salesforce CRM, Customer Service and Insurance applications throughout the full SDLC.
• Executed functional, regression, smoke, sanity, exploratory, integration and end-to-end testing.
• Designed, maintained and executed comprehensive test cases, checklists and test plans.
• Verified REST APIs using Postman and Swagger.
• Validated backend data using SQL (SOQL) queries.
• Tested Salesforce functionality, including standard/custom objects, Flows, Reports, Dashboards and business processes.
• Verified Omni-Channel routing and Field Service Lightning (FSL) functionality.
• Participated in sprint planning, backlog refinement, daily stand-ups, sprint reviews and retrospectives.
• Investigated issues, reproduced defects and collaborated with developers to ensure timely resolution.
• Logged, prioritized and tracked defects using Jira.
• Maintained QA documentation in Confluence.
• Participated in release validation, production verification and post-release testing.
• Executed and maintained existing Cypress automated test suites; occasionally wrote new test cases independently.
Key Achievements
• Contributed to the successful delivery of multiple enterprise Salesforce CRM releases across a 5+ year engagement.
• Regularly identified critical and high-severity defects during QA cycles, preventing production issues across Salesforce CRM applications and business workflows.
• Built and maintained a comprehensive QA documentation base (test cases, checklists, test plans) that improved team-wide test coverage and onboarding.
• Maintained product stability through comprehensive regression and integration testing across multiple Salesforce orgs and third-party integrations.
• Contributed to test automation using Cypress by maintaining and updating existing automated tests, creating new tests, and executing test suites.
Manual QA Engineer | ASTIN
August 2020 – January 2021
Web Application Testing
• Created and executed manual test cases and checklists.
• Performed functional, non-functional and post-release testing.
• Applied Boundary Value Analysis, Equivalence Partitioning and State Transition Testing.
• Reported software defects and enhancement requests.
• Collaborated with developers during defect verification.
CERTIFICATION
• Salesforce Certified Administrator
TECHNICAL SKILLS
Testing: Functional • Regression • Smoke • Sanity • Integration • E2E • Exploratory • UI
API: Postman • Swagger
Database: SQL , SOQL
CRM: Salesforce Administration
Tools: Jira • Confluence • Git • Chrome DevTools • Cypress (execution & maintenance)
Methodologies: Agile • Scrum • SDLC • STLC