Вікторія

Viktoria Kovaleva
Product Owner | Project Manager - B2B SaaS / Enterprise IT
Kyiv, Ukraine • [відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFILE

Product Owner / IT Project Manager with 6+ years delivering B2B and enterprise SaaS products for global manufacturing
customers. Led cross-functional teams through full product lifecycle—from discovery and roadmap planning to delivery, release,
and post-launch optimization. Shipped AI-powered capabilities, enterprise security (SSO/SAML, RBAC), and multilingual
platforms (20+ languages) in an international product company. Experienced in Product Discovery, Agile delivery, and
stakeholder management, translating complex enterprise needs into scalable product solutions for Fortune 500 and large
industrial clients.

WORK EXPERIENCE

Dec 2025 – Present Product Owner, Waites Inc.
• Own product vision and roadmap for core modules of a B2B SaaS platform for global
manufacturing customers, aligning priorities with key stakeholders and neighbouring product
teams.
• Analyze and describe customer business and operational processes, form and structure
requirements, and translate them into epics and user stories with clear acceptance criteria.
• Create and maintain product documentation and artefacts (process descriptions, specifications,
user stories, acceptance criteria, release notes) as a single source of truth for business and delivery
teams.
• Plan and coordinate releases with Engineering, Design, QA, and Customer Success, support
solution rollout for customers, and collect feedback to drive further iterations.

Jul 2020 – Dec 2025 Project Manager, Waites Inc.
• Managed cross-functional DDD delivery teams of 13+ people and a portfolio of 5–6 concurrent
projects for enterprise customers in the US and Europe, coordinating work of product,
engineering, QA, design, and customer-facing teams.
• Analyzed and mapped customer business and operational processes together with stakeholders,
clarified goals and constraints, and translated them into structured requirements and
implementation plans.
• Created and maintained project documentation and reporting (scope, status, risks, release
readiness), prepared detailed task descriptions for the team, and produced user-facing guides to
support rollout and adoption.
• Coordinated UAT and design acceptance with business owners, collected and consolidated
feedback, and ensured changes met business, UX, and quality expectations before deployment.
• Engineered and standardized a release management workflow and communication framework
(single source of truth for release readiness), cutting coordination time from over half a day to ~1
hour per release.
• Drove end-to-end delivery and implementation of an enterprise AI Assistant and AI-powered
capabilities, as well as enterprise security features (SSO/SAML, RBAC) across multiple customer
environments.

Aug 2016 – Jul 2020 Logistics Service Analyst, LLC “LDK”
• Implemented a delivery route management system based on the 1C accounting platform to
automate logistics processes and optimize route planning.
• Led reorganization and process optimization of the logistics department, streamlining workflows
and improving resource allocation.
• Contributed to deployment of a Transportation Management System (TMS) for automated route
planning, tracking, and transportation process control.

May 2015 – Aug 2016 Planning Economist, CJSC “Korabel”
• Developed monthly production plans and managed material procurement schedules based on
inventory and demand.
• Analyzed warehouse stock levels, assessed cost-efficiency of procurement and logistics, and
recommended process improvements.

SKILLS

Product Management Product Discovery • Product Strategy • Roadmap Planning • Product Ownership • Backlog
Management • Feature Prioritization • MVP Definition • Go-to-Market Support • Release
Planning

Project Management Stakeholder Management • Cross-functional Leadership • Release Management • Agile Delivery
(Scrum, Kanban, Scrumban) • PMLC • SDLC • Requirements Elicitation

Domain & Technical B2B SaaS • Enterprise SaaS • AI Products (LLM / OpenAI) • SSO / SAML / RBAC • Domain-
Driven Design (DDD) • Business Process Documentation (BPMN 2.0) • Localization &
Multilingual Products (20+ Languages) • SOC2 Compliance • QA Process Improvement

Tools Jira • Confluence • Trello • Figma • Balsamiq • Miro • Lucidchart • Draw.io • BPMN.IO •
MS Excel • MS Word • MS PowerPoint

Technical Environment REST APIs • PHP (Laravel, Yii2) • React • React Native • iOS/Android Applications •
MySQL • PostgreSQL • Redis • AWS • Azure

SELECTED ACHIEVEMENTS

• Delivered 16 enterprise initiatives for global manufacturing customers, supporting product adoption and enterprise expansion.
• Launched AI-powered capabilities within an existing B2B SaaS platform, expanding product functionality with LLM-based
workflows.
• Delivered enterprise security capabilities including SSO/SAML authentication to support enterprise customer requirements.
• Led 3 full-cycle product launches from concept to production and redesigned 2 existing products.
• Established scalable product processes for localization, requirements management, and cross-functional delivery.

KEY PROJECTS

• AI Assistant
• SSO/SAML
• Multilingual Platform
• Customer Success Dashboard
• Demo Platform
• Mobile Apps
• Enterprise Reporting

COURSES

Oct 2024 – Feb 2025 IT Delivery Manager School, Lemberg Tech Business School
Dec 2022 – Feb 2023 IT Development Process, iampm.club
Sep 2018 – Nov 2018 IT Project Management Course, Wezom IT Company

EDUCATION

Sep 2008 – Jun 2013 Master’s Degree, Computerized Systems Control and Automation, Kherson National
Technical University
• Specializations: design and development of computerized control systems; microprocessor
technology and controller programming; modeling and optimization of complex industrial and
technological processes; information-control and analytical systems.