Світлана

Svitlana Ryndina
LANGUAGES
Remote, Ukraine
Ukrainian — Fluent
[відкрити контакти](див. вище в блоці «контактна інформація»)
English — C1
[відкрити контакти](див. вище в блоці «контактна інформація»)
Russian — Native
PROFESSIONAL PROFILE

Operations and coordination specialist with 13+ years of experience in international B2B
operations, client communication, manufacturing-related processes, foreign trade, and
logistics.

Experienced in coordinating multiple ongoing processes, communicating with international
clients, suppliers, manufacturers, and carriers, tracking orders and shipments, clarifying
requirements, monitoring deadlines, and resolving operational issues.

Strong attention to detail and experience working with documentation, data, and cross-
functional processes. Used to managing multiple priorities simultaneously and following tasks
through to completion.

Background in manufacturing and construction-related materials, with hands-on experience
coordinating international purchases, production-related processes, and import operations.

WORK EXPERIENCE

Operations Specialist

Incork LLC — Remote
March 2018 — Present

• Coordinate multiple ongoing B2B orders, purchases, and import shipments from
manufacturers and suppliers.

• Coordinate communication between international clients, suppliers, manufacturers,
carriers, and internal operations.

• Collect and clarify customer requirements, specifications, quantities, delivery terms,
and other order-related details.

• Monitor order and shipment status, deadlines, and required documentation.

• Identify and resolve operational issues and discrepancies by communicating with
relevant parties and following issues through to resolution.

• Coordinate internal operational processes related to purchasing, products, orders, and
imports.

• Prepare, check, and maintain contracts, invoices, payment documentation, and other
supporting documents.

• Communicate with international partners by email and phone in English.

• Work simultaneously with multiple orders, priorities, and time-sensitive requests.

• Use 1C, Microsoft Office, Excel, websites, marketplaces, and other online platforms to
manage operational information.

Finance Operations Specialist

Atlas Logistics — Part-time
2022 — December 2025

• Processed and verified freight invoices from logistics companies and carriers.

• Compared invoice amounts with actual expenses and supporting information,
identifying discrepancies and errors.

• Entered freight invoices and related data into 1C.

• Reconciled information with counterparties and investigated discrepancies.

• Communicated with counterparties to clarify missing or incorrect information and
followed issues through to resolution.

• Maintained accuracy of operational and financial data across multiple ongoing
transactions.

Foreign Trade Manager

Technocork LLC — Odesa
June 2015 — February 2018

• Coordinated import operations and day-to-day communication with European
suppliers.

• Managed B2B and B2C orders from initial request through documentation and delivery.

• Collected and clarified order requirements, product specifications, quantities, and
delivery details.

• Coordinated documentation and information between suppliers, customers, customs,
and internal operations.

• Prepared and checked contracts, invoices, customs documentation, and supporting
documents.

• Monitored shipments and handled operational issues related to international
deliveries.

• Communicated with European suppliers by email.

• Worked with 1C and primary accounting documentation.

Senior Customer Service Specialist

First Ukrainian International Bank (FUIB) — Odesa
February 2015 — June 2015

• Provided operational customer support and handled customer requests.

• Worked with banking documentation and internal procedures.

• Investigated customer issues and coordinated their resolution.

Sales Manager

Alfa-Bank Ukraine — Odesa
September 2011 — January 2015

• Managed customer relationships and handled multiple customer requests
simultaneously.

• Provided operational customer support and worked with banking documentation.

• Consulted customers and recommended appropriate banking products and services.

EDUCATION

Odesa I. I. Mechnikov National University

Specialist Degree — Management of Foreign Economic Relations
2008–2013

KEY SKILLS

• Project & Operations Coordination

• B2B Client Communication

• International Client & Supplier Communication

• Requirements Gathering & Clarification

• Task & Deadline Tracking

• Order & Shipment Coordination

• Cross-functional Coordination

• Problem Solving & Issue Resolution

• Documentation Management

• Operational Reporting

• Invoice Verification & Data Accuracy

• Import & Foreign Trade Operations

• Manufacturing-related Operations

• 1C

• Microsoft Excel

• Microsoft Office

• Online Platforms

• Attention to Detail

• Analytical Thinking

• Multitasking & Prioritization