Тимур

Tymur Zadikian
Creative Business Development & Partnerships Manager
Kyiv, Ukraine
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PROFILE
Business Development and Partnerships professional with 7 years in B2B sales, SaaS, enterprise software, AEC/BIM and iGaming.
I build things from scratch: an outbound sales function, a sports-tech startup and commercial partnerships across EMEA and the
US. Combines full-cycle sales with a retention mindset from managing a 30+ high-value player portfolio. Fluent in English and
French, native Ukrainian.

EXPERIENCE
Fractional Project Commercial Officer
Consedge Tech · Remote Jun 2026 – Sep 2026
• Drove commercial strategy and partnerships for AEC, BIM/VDC and manufacturing companies in the US, UK and Europe.
• Ran outbound business development and partnership outreach with software vendors, engineering firms and system
integrators.
• Worked with engineering teams to match client problems to custom software, Revit plugins and workflow automation.
• Covered the full commercial cycle: prospecting, qualification, partnership talks and relationship development.
Founder
bibey · Remote Jan 2026 – Aug 2026
• Founded a sports-tech company connecting football clubs and academies with performance tracking and analytics providers.
• Led market validation, go-to-market and partnership development with sports-tech vendors and clubs in Eastern Europe.
• Advised clubs on selecting and implementing GPS tracking and athlete monitoring systems.
IT Sales Manager / Business Development Manager / Account Manager, Support Consultation
Softgile · Remote Jul 2025 – Feb 2026
• Managed full-cycle B2B sales across EMEA and global markets for enterprise, mid-market and public sector clients.
• Led complex deals, tenders and multi-stakeholder negotiations, including high-value opportunities.
• Sold consultative Atlassian solutions: Jira, Confluence, JSM, cloud migrations, ITSM and integrations.
• Worked with presales and engineering to shape technical proposals and grow long-term accounts.
• Supported existing clients as account manager and consultant on Atlassian setups, migrations and integrations.
Sales Development Representative (SDR) / Account Manager, Support, Lead Generation
Right.Link · Remote Feb 2025 – Jun 2025
• Built an outbound sales department from scratch: processes, tools and team workflows.
• Targeted AI, e-commerce and SaaS companies in North America, Europe and APAC via cold email, LinkedIn and Upwork.
• Defined ICPs and buyer personas; scaled prospecting with Clay, Instantly and sales automation tools.
• Ran discovery calls, presentations and negotiations through to closed deals.
• Provided post-sale support and account management, maintaining client relationships and upselling.
Head of Sales US Market (Internship)
Solvensy Outsourcing Company Feb 2025
• Led sales initiatives for the US market, selling accounting and consulting services.
• Developed strategies for client acquisition and partner engagement.
• Managed CRM systems to streamline sales processes and improve client relations.
VIP Manager / Retention Manager / Community Manager
CSFury (iGaming, CS2 case-opening platform) · Remote 2023 – 2025
• Managed a portfolio of 30+ VIP and high-value players, focusing on retention, reactivation and long-term engagement.
• Identified VIP players by deposit activity, frequency, average spend and lifetime behavior.
• Created personalized bonuses and offers; worked with at-risk and inactive players to reduce churn.
• Tracked LTV, retention, churn, reactivation, ARPU/ARPPU and deposit-to-withdrawal ratio.
• Resolved complex escalations and built VIP community on Telegram, Discord and Twitter/X.

Sales Manager / Account Manager / Support
Avanquest · Kharkiv Nov 2023 – Feb 2025
• Led and mentored the sales team to meet and exceed sales targets.
• Built strategic plans to improve sales performance and market reach.
• Managed relationships with key clients and partners as account manager, and supported them with day-to-day requests.
• Oversaw CRM management to keep sales activity tracked accurately.
Billing Support Manager / Retention
Avanquest · Kharkiv Nov 2021 – Nov 2023
• Managed billing operations and customer support, resolving client inquiries and billing issues.
• Supported customer retention by keeping payments on time and following up with clients at risk of leaving.
• Supported the sales team with account management and client communication.
• Contributed to CRM administration and optimization.
Internet Sales Specialist / Account Manager / Support, Consultation, Retention
Keyless Motors · Union County, New Jersey, US Apr 2021 – Nov 2021
• Managed online sales, including lead generation and customer follow-up.
• Consulted and supported prospects and customers through digital channels, contributing to increased sales.
• Kept existing customers engaged through follow-up and account management.
• Coordinated with the sales team to optimize remote sales strategies.

EDUCATION
MTech, Information Systems and Technologies, Kharkiv National University of Economics (2023 – 2024)
Bachelor's, Information Systems and Technologies, Kharkiv National University of Economics (2019 – 2023)

SKILLS
Sales & BD: Full-cycle B2B sales, strategic partnerships, outbound, client acquisition, go-to-market, account management
Tools: CRM administration, Clay, Instantly, LinkedIn, Jira/Confluence, Microsoft Office
Languages: English (Fluent), French (Fluent), Ukrainian (Native), Polish and Spanish (Beginner)