Євгеній

YEVHENII HREBENSHCHYKOV
JAVASCRIPT DEVELOPER
[відкрити контакти](див. вище в блоці «контактна інформація») Odesa, Ukraine

SUMMARY
JavaScript Developer focused on modern frontend development with Vue.js and TypeScript. Experienced in
building personal web applications using Vue 3, TypeScript, Pinia, Vue Router, and Tailwind CSS. Currently
seeking an opportunity to gain commercial experience, contribute to a professional development team, and
continue growing as a JavaScript developer.
SKILLS
Technologies:
Frontend: JavaScript, TypeScript, HTML, CSS, Vue.js, Pinia, Vue Router
Styling: Tailwind CSS, Bootstrap, SCSS/SASS, Headless UI
Tools: Git, Github, Vite, npm, Yarn
Deployment: Github pages, Vercel
Design: Figma, Canva
Other: Experience with AI tools (ChatGPT, Gemini) for code review and debugging
Languages:
English (B2)
Ukrainian (Fluent)
PROFESSIONAL EXPERIENCE
Customer Support Manager Mythical Games Jun 2025 - Jan 2026
Provided customer support in English via email, investigating and resolving customer issues using
internal administrative tools and systems.
Used a wide range of internal admin panels and tools to investigate account, transaction, and
product-related issues and provide solutions independently.
Communicated directly with development and other internal teams to investigate complex technical
issues and coordinate their resolution.
Followed up on escalated issues and communicated solutions and updates to customers.
Handled complex cases independently while maintaining a high level of accuracy and attention to
detail.
Customer Support Agent iGaming May 2024 - May 2025
Provided customer support in English via live chat, assisting customers with product, account, and
service-related questions.
Investigated customer requests using available information and internal tools.
Escalated issues to the appropriate departments when further investigation or action was required.
Provided customers with relevant information and followed up on escalated cases, communicating
solutions once they were available.
EDUCATION
Odesa’s National Polytechnic University Sep 2019 - Dec 2024
Master’s Degree in Information Systems and Technologies (126)
PROJECTS
Habit Tracker - Demo | Github
GitHub Profile Explorer - Demo | Github
ToDo List - Demo | Github